Care home

Charlotte James Nursing Home

Residential care home in Burton-on-trent, Staffordshire

Charlotte James Nursing Home

Residential care home in Burton-on-trent, Staffordshire

CQC Good36 bedsResidential
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressOakhurst, Shobnall Road, Burton-on-trent, DE14 2BB
Beds36

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About

Charlotte James Nursing Home is a residential care home in Burton-on-Trent, Staffordshire, with 36 registered beds. The Care Quality Commission rated the home Good overall in its report published in 2023, with Good grades across all five key questions: safe, effective, caring, responsive and well-led. The home's wellbeing co-ordinator arranges daily group games such as bingo, dominoes and balloon tennis, along with seasonal craft activities. A weekly hairdresser visits on Tuesdays, working from a ground-floor room or in residents' own rooms if needed. Birthdays and special occasions are marked with homemade cakes and balloons, and families are welcome to join the celebrations.

Meals are cooked on site, and residents may eat in the dining room, in the garden when the weather allows, or in their own room. Cakes are baked daily, snacks are available throughout the day, and all dietary requirements are catered for. The home has a large garden with seating, tables and raised planter beds, and holds visiting entertainers and a local primary school choir at festive times.

What inspectors found

CQC: Good

Report published 22 February 2023 · Last inspected 24 January 2023

Inspectors found that this home for older people with complex physical and mental health needs had safe recruitment, enough staff, and well-managed risks and medicines. Staff were described as caring and trained for people's needs, and people's privacy, choices and views were respected and taken into account in their care. The report describes a positive culture led by the registered manager, with people and their relatives involved in the service.

Strengths noted
  • Systems were in place to protect people from abuse, and people's risks and medicines were managed safely.
  • Staff were trained to meet people's needs and worked well with other health and social care services to provide timely care.
  • Staff were caring and treated people with respect, dignity and attention to equality and diversity, and care plans reflected people's preferences and communication needs.
  • The registered manager created a positive culture, and the service had a complaints process and effective systems for learning and improvement.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Residential

Facilities

Activities programme
Garden
Hair salon
Laundry service

Food hygiene rating

Very good

Food Standards Agency · inspected July 2025

What's nearby

GP surgery950 m
A&E: Queen's Hospital Burton0.7 miles
Pub or bar350 m
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysAmple

Local crime statistics

206 recorded crimes in the local area (July 2026)

Top categories:

Violent crime41%
Anti-social behaviour19%
Public order11%
Shoplifting10%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Staffordshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Staffordshire pays care homes.
YearCouncil rate (per week)
2024£898
2025£941

What Staffordshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Charlotte James Nursing Home is backed by a local NHS health network. The nearest A&E is Queen's Hospital Burton, 0.7 miles away. The local GP practice is GORDON STREET SURGERY, 0.6 miles away, rated ‘Inadequate’ by the CQC.

Nearest hospital · A&E
Queen's Hospital Burton · 0.7 mi
Nearest GP · CQC Inadequate
GORDON STREET SURGERY · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Burton-on-trent

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Burton and District Stroke Club

Hold fortnightly meetings for recreation and socialisation. Organise coach outings. Organise an annual holiday.

2.5 miles away · Source: Charity Commission (1013872)
Charity

Community Transport (Swadlincote)

Provision of a Community Transport service for the residents of South Derbyshire who are in need of same as a result of age, sickness or disability, or due to a lack of provision of adequate and…

2.9 miles away · Source: Charity Commission (1033035)
Charity

Derby U3a

The advancement of education, and in particular the education of older people and those who are retired from full-time work by all means, including associated activities conducive to learning and…

4.3 miles away · Source: Charity Commission (1165445)

Information last reviewed October 2026.

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