Certain Care Ltd
Home care agency in Hove, Brighton and Hove
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Certain Care Ltd is a home care agency based in Hove, Brighton and Hove, and has provided live-in care since 2013. Its carers support people in their own homes around the clock, and the agency says it can arrange private home care within 24 hours. Dementia is its main focus, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse. Families can arrange respite cover, for example while they are away.
A manager coordinates arrangements, including liaising with local hospitals about discharge, and keeps in touch with clients, relatives and carers. The Care Quality Commission rated the agency Requires Improvement overall in its 2021 report. It was rated Good for being Effective, Caring and Responsive, and Requires Improvement for being Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 19 October 2021 · Last inspected 22 September 2021
Inspectors found that people receiving personal care at this domiciliary agency were generally happy with their care and felt their needs were met, with support described as reliable and staff always available when needed. Medicines were managed appropriately, and people were supported to make their own choices, with staff acting in the least restrictive way and in people's best interests. The report says the provider has improved its COVID-19 staff testing, pre-employment checks and safeguarding processes since the last inspection, but its new quality monitoring systems still need time to become fully effective.
- Medicines were managed appropriately.
- People said they were happy with their care and that their needs were met.
- People were supported to have choice and control, with staff using the least restrictive approach in their best interests.
- New processes for COVID-19 testing of staff, and for checks before staff start work, were put in place and the breach from the last inspection was resolved.
- The provider's new quality monitoring and improvement systems were not yet fully in place and need time to embed before they can be fully effective.
- The service remains rated Requires Improvement, and the report says the provider needs to make further improvements in the Safe and Well-led areas.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Certain Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Certain Care Ltd is backed by a local NHS health network. The nearest A&E is Royal Sussex County Hospital, 2.6 miles away. The local GP practice is TRINITY MEDICAL CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Hove
Information last reviewed October 2026.
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