Catherine Miller House

Residential care home in Leigh-on-Sea, Southend-on-Sea

CQC Good30 bedsDementiaResidential
Address13-17 Old Leigh Road, Leigh On Sea, SS9 1LB
Beds30

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About

Catherine Miller House is a residential care home in Leigh-on-Sea, Essex, with 30 registered beds. The home provides care for older people and those living with dementia, offering both permanent and respite placements.

The Care Quality Commission rated Catherine Miller House Good overall in 2023, with Good ratings for safety, effectiveness, care quality and responsiveness. The well-led key question was rated Requires Improvement.

What inspectors found

CQC: Good

Report published 16 May 2023 · Last inspected 12 April 2023

Inspectors found that governance and management arrangements had improved since the previous visit, though recording of management information still needs work to run the service more efficiently. Staff were described as knowing people's needs well and understanding how to safeguard them, and people said they felt safe. Care was delivered by enough staff who had completed induction and up-to-date training, with medicines managed in line with prescriptions and infection control practices in place.

Strengths noted
  • Risks to people's health and wellbeing are assessed and kept up to date
  • Recruitment processes were strengthened to support safe employment of staff
  • Staff are described as kind, caring and supported, and enjoy working at the home
  • The management team is visible and promotes person-centred care, with positive links to external professionals
Areas to improve
  • Recording of management information needs improvement to make the service more efficient
  • Inspectors recommended a review of the recording systems used to manage the service

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Older people (65+)

What's nearby

GP surgery800 m
A&E: Southend Hospital1.0 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

Local crime statistics

113 recorded crimes in the local area (April 2026)

Top categories:

Violent crime32%
Anti-social behaviour15%
Burglary12%
Vehicle crime11%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Southend-on-Sea council pays.

Care fee trajectory

Indicative weekly fee by year, against what Southend-on-Sea pays care homes.
YearCouncil rate (per week)
2024£903
2025£958

What Southend-on-Sea council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Catherine Miller House is backed by a local NHS health network. The nearest A&E is Southend Hospital, 1 miles away. The local GP practice is THE PALL MALL SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southend Hospital · 1 mi
Nearest GP · CQC Good
THE PALL MALL SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Leigh-on-Sea

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern Southend-on-sea Cio

Age Concern Southend-on-Sea provides a face-to-face friendship/befriending service, telephone befriending, transport for older people to medical appointments, clubs, shops etc., a handyman…

1.7 miles away · Source: Charity Commission (1160916)
Charity

Carers Choices

Carers Choices is a specialist charity supporting unpaid carers and the people they care for. We provide practical and emotional support through our advocacy, groups and services including respite…

3.3 miles away · Source: Charity Commission (1093483)
Charity

Wyvern Community Transport

Wyvern Community Transport provides fully accessible transport to permanent residents of Rochford District and Castle Point Borough on an individual basis who are unable to access public transport.

3.3 miles away · Source: Charity Commission (1113449)
Charity

The C E D A R S (The Centre for the Employment of the Disabled and Retired in Rayleigh Society)

The society is known as c e d a r s (centre for employment of the disabled and retired of rochford society. it was originally hoped to find "piece work" to supplement the income of pensioners and…

3.5 miles away · Source: Charity Commission (278255)
Charity

Supporting Carers and Families Together

The object of the Charity is to relieve the social, emotional, mental, physical and educational needs of carers and families in the county of Essex, through the provision of support, person and…

3.9 miles away · Source: Charity Commission (1136245)
Charity

Hockley and Hawkwell Day Centre

From our own premises we provide a meeting place for the benefit of the people of Hockley and Hawkwell aged 55 or over. Freshly cooked lunches, light refreshments and afternoon entertainment are…

4.0 miles away · Source: Charity Commission (207022)

Information last reviewed October 2026.

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