Home care agency

Carroll's

Home care agency in Minehead, Somerset

Carroll's

Home care agency in Minehead, Somerset

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address5A Blenheim Road, Minehead, TA24 5PY

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About

Carroll's is a home care agency based in Minehead, Somerset, providing care and support in people's own homes. The agency supports older people and those living with dementia, delivering domiciliary care tailored to individual needs.

Carroll's was rated Good by the Care Quality Commission in 2022, with an Outstanding rating for Caring. The agency also achieved Good ratings for Safety, Effectiveness, Responsiveness and Leadership.

What inspectors found

CQC: Good

Report published 14 March 2022 · Last inspected 3 December 2021

Inspectors found that Carroll's Care, a domiciliary service supporting older people, people with physical or sensory disabilities, dementia or frailty, delivers a very positive and person-centred service. People and relatives described staff as kind, reliable and willing to go beyond what was expected, and said they felt safe and well supported to remain at home. Staff were described as well trained, and the atmosphere was reported as warm and family-like.

Strengths noted
  • Staff were consistently described as kind, considerate and willing to go the extra mile
  • Care was personalised, flexible and promoted people's independence and choice
  • Visits were reliable, with staff arriving on time and no missed visits reported
  • Risks were assessed and care plans were updated when needs changed, with good infection control practice

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)

What's nearby

GP surgery150 m
Hospital20.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Carroll's will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Carroll's is backed by a local NHS health network. The nearest A&E is Musgrove Park Hospital, 20.5 miles away. The local GP practice is MINEHEAD MEDICAL CENTRE, 0.1 miles away.

Nearest hospital · A&E
Musgrove Park Hospital · 20.5 mi
Nearest GP
MINEHEAD MEDICAL CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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