Care home

Caroline House

Care home in Hailsham, East Sussex

Caroline House

Care home in Hailsham, East Sussex

Operated by Sovereign Care

CQC Good28 beds
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address7 - 9 Ersham Road, Hailsham, BN27 3LG
Beds28

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About

Caroline House is a 28-bed care home in Hailsham, East Sussex, providing residential care. The home is rated Good by the Care Quality Commission, with Good ratings across Safe, Effective, Caring and Responsive. The Well-led key question is rated Requires Improvement. The CQC inspection report was published in 2024.

Food hygiene rating

Very good

Food Standards Agency · inspected January 2026

What's nearby

GP surgery650 m
A&E: Eastbourne District General Hospital4.9 miles
Pub or bar250 m
  • Near a main road
  • Fire station about 650 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

Local crime statistics

129 recorded crimes in the local area (April 2026)

Top categories:

Anti-social behaviour33%
Violent crime32%
Criminal damage & arson9%
Other theft7%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what East Sussex council pays.

Care fee trajectory

Indicative weekly fee by year, against what East Sussex pays care homes.
YearCouncil rate (per week)
2024£893
2025£929

What East Sussex council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Caroline House is backed by a local NHS health network. The nearest A&E is Eastbourne District General Hospital, 4.9 miles away. The local GP practice is BRIDGESIDE SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Eastbourne District General Hospital · 4.9 mi
Nearest GP · CQC Good
BRIDGESIDE SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Hailsham

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Eastbourne Dementia Action Alliance

The Charity was formed to help Eastbourne become a Dementia Friendly Town.

3.3 miles away · Source: Charity Commission (1177692)
Charity

Care for the Carers

To improve the quality of carers' lives by helping the local community recognise and value the role of carers, and by enabling carers to access the services and support they require.

4.9 miles away · Source: Charity Commission (1074906)
Charity

Memory Lane-eastbourne

We provide social activities for people with dementia and their carers. Operating in Eastbourne and the surrounding areas. At present including singing, games, cinema, coffee morning, indoor…

5.8 miles away · Source: Charity Commission (1163541)
Charity

Age Concern (Eastbourne Number 2) Limited

A wide range of activities, therpies, interests for older people. information and advice service, insurance, contractor call, welfare rights, day care, assisted bathing and catering all at the…

6.6 miles away · Source: Charity Commission (1101578)
Charity

Just Friends

Just Friends helps to combat the effects of loneliness in those who live alone, including carers. Just Friends organises social meetings, walking groups and a lunch each month in each branch. In…

7.0 miles away · Source: Charity Commission (1196623)
Charity

Berry Pomeroy Home for Elderly People

Runs and maintains a care home for elderly people.

7.3 miles away · Source: Charity Commission (1172097)

Part of Sovereign Care

Caroline House is one of 3 homes run by Sovereign Care on AskBart. See how the group's homes are rated and where it operates.

See all 3 Sovereign Care listings →

Information last reviewed October 2026.

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