Caring Hands Leicester Ltd
Home care agency in Leicester
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Caring Hands Leicester Ltd? Manage this listing free.
About
Caring Hands Leicester Ltd is a home care agency based in Leicester, East Midlands, which delivers care and support in people's own homes. Its stated focus is dementia, and it supports adults across the client groups recorded by the Care Quality Commission, including older people, younger adults, people with physical disabilities or mental health needs, and people with learning disabilities, sensory impairments, substance misuse or eating disorders.
The agency says it aims to look after each person holistically, considering their feelings and wellbeing alongside their physical health. The Care Quality Commission's 2023 report rated it Requires Improvement overall. It was rated Good for being effective, caring and responsive, and Requires Improvement for being safe and well-led.
What inspectors found
CQC: Requires improvementReport published 18 July 2023 · Last inspected 8 June 2023
Inspectors found that people were generally satisfied with the personal care staff provided. Staff were described as respectful, caring and friendly, with good relationships, and privacy and independence were supported. Care plans and risk information were in place, and there were enough staff, but timely calls were not always made and recruitment and quality checks were not consistently effective.
- People and relatives reported high satisfaction with the personal care provided
- Staff were described as treating people with respect, dignity and kindness
- Care plans reflected individual needs and included details on reducing risks
- People were supported to make their own choices and to stay as independent as they wished
- Calls to provide personal care were not always delivered on time
- Safe recruitment practices were not fully in place
- Responses to people's queries were not always backed by effective action, and quality assurance systems were not always effective
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingSparse
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Caring Hands Leicester Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Caring Hands Leicester Ltd is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 1.7 miles away. The local GP practice is HOCKLEY FARM MED PRACT (A NANA), 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Caring Hands Leicester Ltd, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Caring Hands Leicester Ltd?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.