Home care agency
Caring Hands
Home care agency in Lichfield, Staffordshire
Caring Hands
Home care agency in Lichfield, Staffordshire
Operated by Caring Hands (Domiciliary Care)
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Caring Hands is a home care agency based in Lichfield, Staffordshire, providing care and support in people's own homes. It supports older people, younger adults and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.
The agency was rated Requires Improvement by the Care Quality Commission in 2021. It was rated Good for Caring and Responsive, but Requires Improvement for Safe and Effective, and Inadequate for Well-led.
What inspectors found
CQC: Requires improvementReport published 1 December 2021 · Last inspected 27 September 2021
Inspectors visited a domiciliary care service that helps people with personal care in their own homes. They found that people receiving support felt secure and that staff had a good grasp of individual needs. However, the report raised concerns about risk assessment and recording, medicines documentation, staffing and training, and how the service was managed.
- People receiving support felt secure with the care they were given.
- Staff showed a strong understanding of what each person needed.
- People were given considerable say over their own lives, and staff used the approach that restricted them least while acting in their best interests.
- Assessments of people's current needs and risks were not always accurate or recorded, leaving some people open to possible harm.
- Medicine records were inaccurate in places and audits missed gaps; health conditions were not assessed for Covid-19 risks.
- Staffing was not always sufficient, staff training was not regular, and management systems were not effective at monitoring and improving quality and safety.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Caring Hands will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Caring Hands is backed by a local NHS health network. The nearest A&E is Good Hope Hospital, 7.7 miles away. The local GP practice is THE WESTGATE PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Caring Hands (Domiciliary Care)
Caring Hands is one of 2 services run by Caring Hands (Domiciliary Care) on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Lichfield
Information last reviewed October 2026.
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