Carers Forward Head office
Home care agency in Birmingham
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Carers Forward is a home care agency based in Birmingham, West Midlands, that provides care and support in people's own homes. It supports older people aged 65 and over, younger adults under 65, and people with learning disabilities. The agency describes its aim as improving clients' quality of life through caring, personalised support, and it says it offers a tailored support plan for children to help them develop their potential. Its services can also be paid for using gift cards, which the agency says can go towards a range of home health care services.
The Care Quality Commission rates Carers Forward Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions. The rating comes from a report published in 2019.
What inspectors found
CQC: GoodReport published 26 March 2019 · Last inspected 17 March 2019
Inspectors rated this domiciliary care agency for children and young adults with physical and/or learning disabilities as good, after its first inspection since registering in late 2016. Relatives said people felt safe and well supported, with enough staff hours and flexible roles to meet needs. Staff were described as kind and caring, well trained, supervised, and knowledgeable about the care people needed, and record keeping was judged to be of a very good standard.
- Risk assessments identified current risks and gave staff sensible ways to manage them
- People were supported to make choices and stay in control, with the least restrictive approach used
- Staff received the training and regular supervision they needed
- Medicines, complaints handling, and feedback routes for people, relatives and staff were all in place
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Carers Forward Head office will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Carers Forward Head office is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 2.6 miles away. The local GP practice is HIGHGATE MEDICAL CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Birmingham
Information last reviewed October 2026.
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