Caremark (Havering)

Home care agency in Hornchurch, Havering

Operated by Caremark

CQC OutstandingDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address67 Butts Green Road, Hornchurch, RM11 2JS

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About

Caremark (Havering) is a home care agency that provides care and support in people's own homes across Havering, with its office in Hornchurch. Services include companionship, dementia care, respite care, overnight care and live-in care, as well as help with daily routines and personal care. Support is shaped around each person's choices, with the aim of helping them stay safe and independent at home. The local team covers Collier Row, Hornchurch, Rainham, Romford and Upminster. The agency supports adults with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders.

The Care Quality Commission rates the agency Outstanding overall, with Responsive and Well-led also rated Outstanding and Safe, Effective and Caring rated Good. The rating was published in 2021.

What inspectors found

CQC: Outstanding

Report published 3 June 2021 · Last inspected 19 March 2021

Inspectors rated this newly registered home-care service outstanding at its first inspection in March 2021. They described a leadership team that set a warm, personalised culture, with staff who know each person well and go beyond routine tasks to reduce isolation. People and relatives said care was reliable, kind and compassionate, and that they felt involved in how the service was run.

Strengths noted
  • Strong, values-led management that shapes staff practice and a caring, individual approach to each person
  • Personalised care that takes account of people's backgrounds, cultures and preferences
  • Active role in the local community, including support for social activities and a befriending service started during the pandemic
  • Sound medicines handling, safeguarding, risk management, infection control and staff recruitment

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Caremark (Havering) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Caremark (Havering) is backed by a local NHS health network. The nearest A&E is Queen's Hospital, 1.7 miles away. The local GP practice is HORNCHURCH HEALTHCARE, 0.3 miles away.

Nearest hospital · A&E
Queen's Hospital · 1.7 mi
Nearest GP
HORNCHURCH HEALTHCARE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Caremark

Caremark (Havering) is one of 105 services run by Caremark on AskBart. See how the group's services are rated and where it operates.

See all 105 Caremark listings →

Information last reviewed October 2026.

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