Home care agency

Caremark (Broxtowe & Erewash)

Home care agency in Nottingham, Nottinghamshire

Caremark

Caremark (Broxtowe & Erewash)

Home care agency in Nottingham, Nottinghamshire

Operated by Caremark

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address137b Derby Road, Stapleford, Nottingham, NG9 7AS

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About

Caremark (Broxtowe & Erewash) is a home care agency based in Nottingham, Nottinghamshire, providing care and support to people in their own homes. The agency supports older people, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. It was rated Requires Improvement by the Care Quality Commission in 2024, with Safe and Caring rated Good, and Effective and Well-led rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 5 January 2024 · Last inspected 1 December 2023

Inspectors found that people using this domiciliary care agency, including some with dementia, learning disabilities or autism, were supported to take their medicines safely, had personalised information about risks in their care plans, and were supported by enough suitable staff. People and staff described a positive culture, and the service had helped people achieve good outcomes. The report also raises concerns about staff skills and training, governance systems that did not identify problems at inspection, and mental capacity and best interest records, which the provider has been asked to review.

Strengths noted
  • Medicines were handled safely for the people using the service
  • Care plans include personalised information about risks that affect people's daily lives
  • There were sufficient numbers of suitable staff
  • People and staff described a positive culture, and the provider acted promptly after inspection by sending an action plan
Areas to improve
  • Staff did not always have the skills, knowledge and experience needed to deliver effective care and support
  • The provider's governance systems were not effective at identifying the issues found on inspection
  • Mental capacity assessments and best interest decision records need to be reviewed

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital4.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Caremark (Broxtowe & Erewash) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Caremark (Broxtowe & Erewash) is backed by a local NHS health network. The nearest A&E is Queen's Medical Centre, 4.1 miles away. The local GP practice is SAXON CROSS SURGERY, 0.4 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
Queen's Medical Centre · 4.1 mi
Nearest GP · CQC Outstanding
SAXON CROSS SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Caremark

Caremark (Broxtowe & Erewash) is one of 105 services run by Caremark on AskBart. See how the group's services are rated and where it operates.

See all 105 Caremark listings →

Information last reviewed October 2026.

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