Home care agency
Carelink Healthcare Professionals Ltd
Home care agency in Leicester, Leicestershire
Carelink Healthcare Professionals Ltd
Home care agency in Leicester, Leicestershire
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Carelink Healthcare Professionals Ltd is a home care agency based in Leicester, East Midlands. It provides care and support delivered in people's own homes, with a focus on dementia. The agency supports older people, younger adults, and individuals with physical disabilities, mental health needs, sensory impairment, learning disabilities, and eating disorders.
The agency was rated Good by the Care Quality Commission in 2024, assessed as Good for safety, effectiveness, caring and responsiveness. The well-led key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 18 March 2024 · Last inspected 19 January 2024
Inspectors found that people and their relatives were positive about the personal care provided by this Leicestershire domiciliary agency, which was supporting 84 people at the time. Staff were described as respectful, caring and friendly, and people reported good relationships with them. Safety, staffing and recruitment were judged to be in place.
- People and relatives said staff treated them with respect and dignity, and described a caring and friendly approach.
- Care plans were found to reflect people's individual needs, with details of how to reduce risks to safety included.
- Enough staff were employed, and safe recruitment practices helped ensure only suitable people worked at the service.
- People knew how to raise concerns, which were usually answered quickly, and the registered manager was described as open and transparent.
- Systems for overseeing the quality and safety of the service were not sufficient, and audits did not show that issues raised had been fully followed up.
- Not all personal care visits were consistently on time, although management followed these up where they happened.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Carelink Healthcare Professionals Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Carelink Healthcare Professionals Ltd is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 4.1 miles away. The local GP practice is HAZELMERE MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
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