Home care agency
Care Quality Services Colchester
Home care agency in Colchester, Essex
Cera Care
Care Quality Services Colchester
Home care agency in Colchester, Essex
Operated by Cera Care
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About
Care Quality Services Colchester is a home care agency based in Colchester, Essex, providing care and support in people's own homes. The agency is operated by Cera Care and supports people with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities.
The agency was rated Good by the Care Quality Commission in 2021, with Good ratings across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 8 January 2021 · Last inspected 9 December 2020
Inspectors found that people using this domiciliary service, which supports people across Colchester, Witham and Clacton, were positive about their care and that they had regular, reliable staff with enough cover for scheduled visits. Staff were trained and inducted, risks were assessed, health needs were monitored with referrals made when needs changed, and care plans were described as up to date and personalised. The report notes that some required notifications had not always been sent to the regulator, which the registered manager agreed to address.
- People were positive about the support received and said staff were regular and reliable
- Clear systems were in place for recruitment, induction and supervision of staff, and staff were trained for their roles
- Risks were assessed with guidance on reducing harm, and infection control protected people
- Care plans were up to date and personalised, and concerns raised by people were addressed in a timely way
- Some notifications that should have been made to the regulator had not always been sent, which the registered manager agreed to fix immediately
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Care Quality Services Colchester will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Care Quality Services Colchester is backed by a local NHS health network. The nearest A&E is Colchester Hospital, 1.6 miles away. The local GP practice is BLUEBELL SURGERY, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Cera Care
Care Quality Services Colchester is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Colchester
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Colchester: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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