Home care agency
Care Outlook (Twickenham))
Home care agency in Twickenham, Richmond upon Thames
Care Outlook
Care Outlook (Twickenham))
Home care agency in Twickenham, Richmond upon Thames
Operated by Care Outlook
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Care Outlook is a home care agency based in Twickenham, Richmond upon Thames. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, as well as younger adults, and can assist people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse, and eating disorders.
Care Outlook was rated Good by the Care Quality Commission in 2021. It was judged Good for safety, effectiveness, caring and responsiveness, though the well-led key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 28 April 2021 · Last inspected 25 March 2021
Inspectors visited this domiciliary care agency in March 2021 as a focused check on whether earlier breaches had been fixed. They found staff knew how to recognise and report abuse, risk assessments were thorough, medicines were given as prescribed, and staff training and recruitment checks were in order. Since new management arrived, inspectors observed clear improvements in oversight, and people, relatives and staff spoke positively about the registered manager.
- Staff were trained to spot and escalate suspected abuse, and care plans were detailed and regularly reviewed
- Recruitment checks were robust, new staff had thorough induction and shadowed senior colleagues, and infection control met good practice
- Audits and oversight improved under new management, and the provider's action plan from the last inspection was delivered
- Complaints were investigated with a view to positive resolution, and the provider had an end of life policy
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseAmple
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenLimited
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Care Outlook (Twickenham)) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Care Outlook (Twickenham)) is backed by a local NHS health network. The nearest A&E is West Middlesex University Hospital, 2 miles away. The local GP practice is KINGFISHER PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Care Outlook
Care Outlook (Twickenham)) is one of 39 services run by Care Outlook on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Twickenham
Information last reviewed October 2026.
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