Care Home Top-Up Fees, Explained (2026)

When a council pays towards care home fees, it will only fund up to its own agreed rate for that type of care. If the home you want costs more, you may be asked for a "top-up" — an extra payment on top of the council's contribution. Top-ups are legal and common, but the rules on who can pay them, and when they can be demanded, are stricter than many families realise.
- A top-up is only lawful if the council has offered at least one suitable home at its own rate — you're choosing to pay more, not being forced to.
- Top-ups must normally be paid by a third party, such as a family member — not from the resident's own assessed income, with limited exceptions.
- The agreement must be in writing, before the move, setting out the amount and who pays it.
- If you stop paying, the council must still meet the person's care needs — which may mean a move to a home at their rate.
- This guidance covers England. Scotland, Wales and Northern Ireland have different rules on charging and top-ups.
What is a care home top-up fee?
When your local authority arranges and part-funds a care home place, it works out how much it will pay based on what it assesses as a fair cost for meeting that person's needs in your area. If the home you or your relative wants to move into charges more than this rate — perhaps because it's in a better location, has larger rooms, or is simply more expensive to run — someone can agree to pay the difference. That extra amount is the top-up, sometimes called a "third-party top-up".
Top-ups sit on top of the council's contribution. They are separate from what a self-funder pays (someone who covers the full cost of their care themselves) and separate from NHS Continuing Healthcare, which is fully funded by the NHS with no top-up involved.
When is a top-up allowed?
Under the Care Act 2014 and its statutory guidance, a council must offer at least one care home that meets the person's assessed needs at a price the council is willing to pay, with no top-up required. If it does that, and the family chooses a different, pricier home instead, a top-up can lawfully be requested.
| Situation | Top-up allowed? |
|---|---|
| Council offered a suitable home at its own rate, but the family prefers a different, pricier one | Yes, if a third party agrees to pay it in writing |
| No suitable home is available at the council's rate anywhere reasonable | No — the council should raise its rate or find a suitable no-top-up option |
| Top-up requested from the resident's own assessed income or savings | No, except in narrow circumstances (see below) |
| There's no written agreement setting out the amount and who pays | No — a top-up should never be informal or undocumented |
| The council's usual rate is simply too low to secure any suitable placement locally | No — this points to the council needing to review its rate, not to a family top-up |
Who is allowed to pay a top-up?
Top-ups are meant to be paid by a third party — usually a relative or friend — who is willing and able to sustain the extra cost, potentially for years. They should not be paid from the resident's own income or capital that's already been included in their financial assessment, because that would effectively make the person self-fund a home the council decided wasn't necessary to meet their needs.
There are limited exceptions. A resident may be able to fund their own top-up where, for example, they have capital that's disregarded for a period (such as the 12-week property disregard) or where a deferred payment agreement is used to cover fees against the value of their home. If you're offered one of these routes, ask the council or a financial adviser to explain exactly how it works and what it will cost over time. MoneyHelper offers free, independent guidance on care costs and deferred payment agreements.
What should be in the written agreement?
Before anyone agrees to a top-up, the council should provide a written agreement covering:
- The exact amount of the top-up and how often it's reviewed
- Who is responsible for paying it
- What happens if fees rise, and how often the home can increase them
- What happens if the payer can no longer afford it
- Confirmation that at least one alternative, no-top-up home was offered
Never agree to a top-up verbally, and don't rely on a care home's own paperwork alone — it should be agreed with the council, since the council remains responsible for meeting the person's needs.
Questions to ask before you agree to a top-up
- Check the offer. Has the council actually named a suitable home available at its own rate? If not, ask them to identify one, or challenge the request.
- Work out affordability honestly. Top-ups are often needed for years, not months. Can the payer sustain it if their own circumstances change?
- Get it in writing. Confirm the amount, review dates, and what triggers a fee increase.
- Plan for the future. Ask what happens if the top-up becomes unaffordable — will the council find another suitable home, and how much notice will you get?
What if the top-up becomes unaffordable?
Tell the council as soon as you know there's a problem — don't wait until payments stop. The council still has a duty to make sure the person's care needs are met. In practice, that usually means either:
- the council reviewing and adjusting its own contribution, or
- arranging a move to a home available at the council's standard rate.
A sudden, unplanned move is unsettling, so raise concerns early and ask for this to be handled as part of a care plan review, not a crisis decision.
How do top-ups fit with the wider funding picture?
Whether a top-up applies at all depends on the outcome of the local authority's financial assessment (means test), which looks at income, savings and — depending on circumstances — the value of the home. You can ask for a care needs assessment from the council regardless of your finances; the financial assessment is separate and determines how much, if anything, the council will pay.
Other funding sources can affect the picture too:
- Attendance Allowance and Pension Credit can boost income and may reduce reliance on a top-up.
- If the person qualifies for NHS Continuing Healthcare, the NHS covers the full cost and top-ups don't apply.
- Where someone manages another person's money or care decisions, check whether a lasting power of attorney is in place, since this affects who can sign top-up agreements and manage ongoing payments.
England, Scotland, Wales and Northern Ireland
This guide describes the rules in England under the Care Act 2014. Scotland, Wales and Northern Ireland have their own charging frameworks and different arrangements for personal care funding, so the detail on top-ups can differ. If you're outside England, check with your local authority or the relevant national guidance before agreeing to anything.
Frequently asked questions
Who can pay a care home top-up fee?
Usually a third party, such as a family member or friend — not the resident from their own assessed income. There are limited exceptions, such as during a property disregard period or under a deferred payment agreement.
Can the council refuse to arrange a top-up?
The council can't refuse the arrangement itself, but it must first offer at least one suitable home at its own rate. If it hasn't, it shouldn't be asking for a top-up at all.
What happens if we stop paying the top-up?
Tell the council promptly. It must still ensure the person's care needs are met, which may mean adjusting its contribution or arranging a move to a home available at its standard rate.
Is a top-up the same as being a self-funder?
No. A self-funder pays the full cost of their care because their means exceed the local authority's threshold. A top-up is a smaller, additional payment made on top of a council contribution, usually by a relative.
Can a top-up increase over time?
Yes, home fees can rise, and top-ups can rise with them. Ask the council and home how often the top-up is reviewed and what notice you'll get of any increase before you agree.
What should I do if I think a top-up is being demanded unlawfully?
Ask the council in writing to confirm which suitable home was offered at its own rate. If none was, challenge the request and ask for a review. You can also raise a formal complaint with the council, and ultimately with the Local Government and Social Care Ombudsman, if the issue isn't resolved.
Find care homes
- Care homes in Greater London (637)
- Care homes in Lancashire (386)
- Care homes in West Yorkshire (346)
- Care homes in Kent (334)
- Care homes in Hampshire (325)
More in Paying for care guides
Sources
- NHS Continuing Healthcare (nhs.uk)
- MoneyHelper (moneyhelper.org.uk)
- care needs assessment (gov.uk)
- Attendance Allowance (gov.uk)
- Pension Credit (gov.uk)
- lasting power of attorney (gov.uk)
Further reading
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