Care @ Home Newbury Ltd

Home care agency in Reading

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressLandmark, 450 Brook Drive, Green Park, Reading, RG2 6UU

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About

Care @ Home Newbury Ltd is a home care agency that provides care and support in people's own homes. Its office is in Reading, Berkshire, and its stated focus is dementia care. The agency supports older people, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairments or learning disabilities. It describes its aim as meeting the needs and aspirations of the people it supports in a caring manner.

The Care Quality Commission rated the agency Requires Improvement overall in its 2023 report. It was rated Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 14 April 2023 · Last inspected 6 March 2023

Inspectors found that the provider has made improvements in governance and leadership, and the service is no longer rated inadequate or in special measures. Everyday care still falls short in several areas, including medicines handling, individualised care plans, and consent and mental capacity processes. People are involved in planning their care and staff receive regular support and supervision.

Strengths noted
  • People are involved in planning their care and are encouraged to share their views.
  • Complaints and concerns are logged and acted on by staff.
  • Staff receive support through supervisions, spot checks and team meetings.
  • The provider works with external professionals to meet people's health and wellbeing needs.
Areas to improve
  • Medicines were not managed safely.
  • Care plans lacked detailed guidance for individualised care.
  • Mental capacity assessments were not always evidenced.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.4 miles
Hospital2.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Care @ Home Newbury Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Care @ Home Newbury Ltd is backed by a local NHS health network. The nearest A&E is Royal Berkshire Hospital, 2.4 miles away. The local GP practice is LONG BARN LANE SURGERY, 1.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Berkshire Hospital · 2.4 mi
Nearest GP · CQC Good
LONG BARN LANE SURGERY · 1.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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