Home care agency

Care Connex

Home care agency in Harrow

Care Connex

Home care agency in Harrow

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address3 Jardine House, Harrovian Business Village, Bessborough Road, Harrow, HA1 3EX

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About

Care Connex is a home care agency based in Harrow, Greater London, delivering care and support in people's own homes. The agency supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Care Connex was rated Good by the Care Quality Commission in 2019, achieving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 25 November 2019 · Last inspected 23 October 2019

Inspectors found that this domiciliary service, which supports people with learning disabilities and autism in their own homes, offers care that people feel secure with. Staff were trained, supervised and familiar with the people they support, and their plans were person-centred and reviewed regularly. Support focused on choice, independence and new skills, and the managers were seen as accessible and involved.

Strengths noted
  • People said they felt secure with the staff who support them.
  • Staff were described as caring and enthusiastic, and as familiar with each person's requirements and preferences.
  • Support was planned around choice, control and building independence, with people encouraged to learn new skills.
  • Managers were seen as approachable and supportive, and regular audits plus feedback from people, families and staff helped maintain standards.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital0.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseAmple
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Care Connex will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Care Connex is backed by a local NHS health network. The nearest A&E is Northwick Park Hospital, 0.9 miles away. The local GP practice is ST. PETER'S MEDICAL CENTRE, 0.4 miles away.

Nearest hospital · A&E
Northwick Park Hospital · 0.9 mi
Nearest GP
ST. PETER'S MEDICAL CENTRE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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