Home care agency

Care Companions Limited

Home care agency in Coventry

Care Companions Limited

Home care agency in Coventry

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address48 Queens Road, Coventry, CV1 3EH

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About

Care Companions Limited is a home care agency based in Coventry, West Midlands, delivering care and support in people's own homes. It supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions and learning disabilities.

The Care Quality Commission rated Care Companions Limited as Requires Improvement in 2023. The agency was rated Good for Effective, Caring and Responsive care, but Requires Improvement for Safe and Well-led.

What inspectors found

CQC: Requires improvement

Report published 23 August 2023 · Last inspected 3 July 2023

Inspectors found that people and their relatives were satisfied with the care and support, and reported no complaints. Staff were described as understanding people's needs and as respecting their privacy, dignity and independence. The service was rated as requiring improvement overall, mainly because of gaps in records and in how the service is monitored.

Strengths noted
  • People and their relatives said they were satisfied with the care and support and had no complaints.
  • Staff understood people's needs, were trained to recognise signs of abuse, and supported people in ways that limited restrictions.
  • Sufficient staff were available to carry out visits and meet people's care needs.
  • Staff received induction and ongoing training to help them work safely and provide effective care.
Areas to improve
  • Medicines records were not always completed clearly, although most people managed their own medicines independently.
  • Some pre-employment checks were not clearly evidenced in staff records.
  • Monitoring systems were not always effective, and new quality checks were still being developed. Care records did not always describe safety risks in enough detail to ensure a consistent approach by staff.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital3.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Care Companions Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Care Companions Limited is backed by a local NHS health network. The nearest A&E is University Hospital Coventry, 3.6 miles away. The local GP practice is JUBILEE HEALTHCARE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
University Hospital Coventry · 3.6 mi
Nearest GP · CQC Good
JUBILEE HEALTHCARE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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