Home care agency

Care at Home (Swindon)

Home care agency in Swindon

Care at Home (Swindon)

Home care agency in Swindon

Operated by Holmleigh Care Homes

CQC Requires improvementDementia
AddressThe Shaftesbury Centre, Percy Street, Swindon, SN2 2AZ

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About

Care at Home (Swindon) is a home care agency based in Swindon, Wiltshire, providing care and support to people in their own homes. The agency supports older people, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

The Care Quality Commission rated Care at Home (Swindon) as Requires Improvement in its 2022 report. The agency was rated Requires Improvement for Safe, Effective, Responsive and Well-led care, and Good for Caring.

What inspectors found

CQC: Requires improvement

Report published 28 October 2022 · Last inspected 12 September 2022

Inspectors rated this supported living service for people with a learning disability and autistic people as requires improvement, down from outstanding at its last inspection. Staff were described as caring and person-centred, with positive interactions observed and people comfortable raising concerns. However, the report found gaps in choice, independence and access to the community across some settings, along with weaknesses in risk assessments, medicines management and record keeping.

Strengths noted
  • Positive, respectful interactions between staff and people, with staff observed honouring people's choices
  • People felt comfortable approaching staff and raising concerns, and systems were in place to safeguard them from abuse
  • Staff showed caring, person-centred values and a commitment to making needed improvements
  • The provider appointed a Regional Operations Director and Operations Support Manager to increase oversight, and a new manager was in post
Areas to improve
  • People did not always have maximum choice and control, and some settings were geographically isolated with limited access to the community and its amenities
  • Staffing did not always match people's wishes for activities outside their homes, pending outstanding needs assessments in one setting
  • Risk assessments were inconsistent and sometimes lacked key information, and medicines management and risks needed improvement in two premises

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital3.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Care at Home (Swindon) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Care at Home (Swindon) is backed by a local NHS health network. The nearest A&E is The Great Western Hospital, 3.7 miles away. The local GP practice is PARK LANE PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Great Western Hospital · 3.7 mi
Nearest GP · CQC Good
PARK LANE PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Holmleigh Care Homes

Care at Home (Swindon) is one of 2 services run by Holmleigh Care Homes on AskBart. See how the group's services are rated and where it operates.

See all 2 Holmleigh Care Homes listings →

Information last reviewed October 2026.

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