Cera Care
Care at Home Services (South East) Limited – The Orangery
Home care agency in Bexhill On Sea, East Sussex
Operated by Cera Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Care at Home Services (South East) Limited, known as The Orangery and operating under the Cera Care brand, is a home care agency based in Bexhill On Sea, East Sussex. It provides care and support in people's own homes, with a particular focus on dementia. It supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health needs or sensory impairment.
The Care Quality Commission rates the agency Good overall, based on a report published in 2020. It receives Good ratings for being safe, effective, caring and responsive, while its well-led rating is Requires Improvement.
Note: The SOURCE text describes a different business, Beech Tree Total Care, with branches in Kent. Because it doesn't match the DATA block's operator, name and location, I didn't use any of its content. The paragraph above is based on DATA alone. If the SOURCE was meant for this listing, please check the website link so the correct text can be supplied.
What inspectors found
CQC: GoodReport published 17 April 2020 · Last inspected 11 March 2020
Inspectors found that care records needed updating so they reflected people's current support needs, though staff knew people well and the impact was seen as minimal. People, relatives and staff spoke positively about the registered manager and felt the service was well led, with care, housing and catering teams working together. Support was described as kind, caring, dignified and respectful of privacy and independence, with people given daily choices and staff reported as well trained.
- People and relatives described staff as kind, caring and attentive, and willing to go beyond assigned tasks
- Staff were said to understand risks, keep people safe and recognise signs of abuse
- Medicines were given safely by trained, competent staff, and staff were rarely late to care calls
- The registered manager was praised for good oversight of incidents and for involvement in projects to improve people's health and wellbeing
- Improvements were needed to care documentation so that people's current support needs were recorded accurately
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Care at Home Services (South East) Limited – The Orangery will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Care at Home Services (South East) Limited – The Orangery is backed by a local NHS health network. The nearest A&E is Conquest Hospital, 4.8 miles away. The local GP practice is SIDLEY MEDICAL PRACTICE, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Cera Care
Care at Home Services (South East) Limited – The Orangery is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Bexhill On Sea
Information last reviewed October 2026.
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