Cera Care

Care at Home Services (South East) Limited – Margaret House

Home care agency in Uckfield, East Sussex

Operated by Cera Care

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressLealands Drive, Uckfield, TN22 1FH

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About

Care at Home Services (South East) Limited, which operates under the Cera Care brand, is a home care agency providing care and support in people's own homes. Its office is in Uckfield, East Sussex, in the Wealden area. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health needs or sensory impairment, with a particular focus on dementia.

The Care Quality Commission rated the agency Good overall in its report published in 2019, with Good ratings for the five key questions: safe, effective, caring, responsive and well-led.

Note: The SOURCE text is from Beech Tree Total Care, a Kent provider, not the Cera Care agency in the DATA block. I used only the DATA block because combining the two businesses would misdescribe both. If the SOURCE is meant for this listing, the DATA record may be wrong.

What inspectors found

CQC: Good

Report published 4 December 2019 · Last inspected 1 November 2019

Inspectors visited Margaret House, an extra care housing service with 33 people receiving care at the time, and rated it good. The report describes staff who know people well and treat them kindly, with people reporting that they feel safe, that medicines are supported, and that infection control is followed. Care is personalised, activities reflect people's interests, and the service is described as well organised, with the care manager visible and approachable.

Strengths noted
  • Staff are described as kind and caring, and people are treated with dignity and respect
  • Risks are assessed and managed, and people feel safe with the staff who support them
  • Care plans give staff detailed guidance on individual needs and preferences
  • Previous concerns were addressed, and the provider is no longer in breach of regulations

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital8.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Care at Home Services (South East) Limited – Margaret House will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Care at Home Services (South East) Limited – Margaret House is backed by a local NHS health network. The nearest A&E is Princess Royal Hospital, 8.2 miles away. The local GP practice is THE MEADS SURGERY, 0.7 miles away.

Nearest hospital · A&E
Princess Royal Hospital · 8.2 mi
Nearest GP
THE MEADS SURGERY · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Cera Care

Care at Home Services (South East) Limited – Margaret House is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.

See all 146 Cera Care listings →

Information last reviewed October 2026.

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