Home care agency
Candy Care Group Limited
Home care agency in Southwark
Candy Care Group Limited
Home care agency in Southwark
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Candy Care Group Limited is a home care agency based in London that provides care and support in people's own homes. It works with older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse support needs.
The agency was rated Requires Improvement by the Care Quality Commission in 2021. It was rated Good for Effective, Caring and Responsive care, and Requires Improvement for Safe and Well-led practices.
What inspectors found
CQC: Requires improvementReport published 20 September 2021 · Last inspected 16 July 2021
Inspectors carried out a focused review of safe and well-led only, and found the service had grown quickly and had recent senior staff changes. Staff were described as trained, knowing people well, and supported, with enough staff, safe recruitment and safe medicines handling. Risk management and quality checks were judged not robust enough to ensure consistently safe practice.
- People described staff who support them as caring and well trained.
- The service has enough staff, including qualified nurses for more complex care, and safe recruitment processes.
- Medicines are handled safely by trained and competent staff.
- Staff felt supported and the provider responded openly and quickly to feedback during the inspection.
- Risk management systems and risk assessments were inconsistent, so people were not always supported in a consistently safe way, including around COVID-19 testing of staff.
- Audit and quality assurance processes did not identify some documentation and practice inconsistencies found at inspection.
- People's feedback on how their concerns were responded to was mixed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Candy Care Group Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Candy Care Group Limited is backed by a local NHS health network. The nearest A&E is St Thomas' Hospital, 1.1 miles away. The local GP practice is BLACKFRIARS MEDICAL PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Southwark
Information last reviewed October 2026.
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