Candour Care Group
Home care agency in Newton-le-willows, St. Helens
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About
Candour Care Group is a home care (domiciliary care) agency based in Newton-le-Willows, St Helens, Merseyside. It supports people in their own homes and has a particular focus on dementia. The agency also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. Its team aims to provide person-centred support that encourages independence, and it says it can also help people access community life in St Helens.
The Care Quality Commission rates Candour Care Group Good overall, with Good ratings for being safe, effective, caring, responsive and well-led. Its most recent published report dates from 2021.
What inspectors found
CQC: GoodReport published 25 October 2021 · Last inspected 5 October 2021
Inspectors found that people using this domiciliary care service had a positive experience and were protected from harm, with staff trained and supported to give medicines safely and on time. Care was described as person-centred, with people involved in their assessments, and health needs were met through coordination with external professionals. Infection control, governance, complaints handling and quality assurance were found to be in place.
- Staff were trained in medicines management and helped people take medicines safely and on time
- Feedback showed punctuality was not an issue, and the service contacted people when staff were running late
- Care plans set out how to protect privacy and dignity, and people took part in their assessments
- Infection control measures were in place, including training that covered COVID-19
- Inspectors made a recommendation about recruitment and best interest processes
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenPlentiful
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Candour Care Group will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Candour Care Group is backed by a local NHS health network. The nearest A&E is Warrington Hospital, 4.4 miles away. The local GP practice is NEWTON PRACTICE, 0.6 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Newton-le-willows
Information last reviewed October 2026.
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