Butterfly Care (Bath, Wiltshire and Somerset)
Home care agency in Westbury, Wiltshire
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About
Butterfly Care is a home care agency that provides care and support in people's own homes across BANES, Wiltshire and Somerset. Support can be a short weekly visit or a more frequent service, with care tailored to each person. The agency focuses on dementia and names Bath, Trowbridge, Westbury, Radstock and Frome among the towns it covers. Its office is in Westbury, Wiltshire.
Founded in 2008 by Anne and Eric Pelling, the agency supports older people, younger adults, people with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities. The Care Quality Commission rates Butterfly Care Good overall, and Good for safety, effectiveness, caring, responsiveness and well-led. The rating was published in 2019.
What inspectors found
CQC: GoodReport published 9 July 2019 · Last inspected 18 June 2019
Inspectors found that Butterfly Home Help, a domiciliary care service in Bath and Wiltshire, supported people to manage their medicines safely and had enough staff, with no missed visits reported. Staff were described as kind, caring and trained in safeguarding, and people said they had time to talk with their care workers and had a consistent core group of them. The service was rated Good, and it had improved since the previous inspection, when two regulatory breaches were found.
- Medicines were managed safely, with support guidance recorded in care plans
- Staff were described as kind and caring, with people speaking warmly about their care workers
- Care was consistent, with a core group of workers and time to sit and chat
- The service was well-managed, with complaints logged and investigated and good partnership working with local community and health professionals
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Butterfly Care (Bath, Wiltshire and Somerset) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Butterfly Care (Bath, Wiltshire and Somerset) is backed by a local NHS health network. The nearest A&E is Royal United Hospitals, Bath, 12.4 miles away. The local GP practice is WESTBURY GROUP PRACTICE, 0.9 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Westbury
Information last reviewed October 2026.
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