Home care agency
Business Box
Home care agency in Leicester
Business Box
Home care agency in Leicester
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Business Box? Manage this listing free.
About
Business Box is a home care agency that provides care and support in people's own homes, with its office in Leicester in the East Midlands. It has a particular focus on dementia and also supports older people aged 65 and over, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities. The Care Quality Commission rated Business Box as Requires Improvement overall in its report published in 2023. Its key question ratings were Good for effective, caring and responsive care, and Requires Improvement for safe and well-led services.
Note: The SOURCE text is from "D R & C Private Home Care", not Business Box, so I left out its service details (daily and live-in care, recruitment and training) rather than attribute them to this listing. If the SOURCE belongs to Business Box, please send the correct text and I'll rewrite it with those details.
What inspectors found
CQC: Requires improvementReport published 4 December 2023 · Last inspected 16 November 2023
Relatives describe the care as positive and say they are involved in decisions about their family member's support. Staff are familiar with the people they support, and people are helped to keep as much control over their lives as they can. Inspectors found that staff shortages have at times meant the manager and relatives stepped in to provide care, and that the provider's checks did not pick up weaknesses in training and recruitment.
- Relatives are positive about the quality of care and feel included in discussions and decisions about it.
- People's needs and risks are assessed and planned for, staff understand them, and support with medicines is provided where needed.
- New staff are introduced gradually, working alongside experienced colleagues or relatives to build trust with the people they support.
- Relatives and staff speak well of the manager and understand the steps being taken to recruit more staff.
- Staff training practices were not robust enough, which placed people at potential risk of harm.
- Staff references were not always obtained from current or previous employers as part of recruitment.
- Oversight and auditing were not effective enough to monitor quality and safety, and feedback sought from people focused only on their care package rather than on shaping the service.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingLimited
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Business Box will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Business Box is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 1.9 miles away. The local GP practice is HOCKLEY FARM MED PRACT (A NANA), 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Business Box, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Business Box?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.