Home care agency
Brook House
Home care agency in Kidderminster, Worcestershire
Brook House
Home care agency in Kidderminster, Worcestershire
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Brook House is a home care agency based in Kidderminster, Worcestershire. It delivers care and support to people in their own homes, working with older people aged 65 and over, younger adults, and people with physical disabilities.
The agency was rated Good by the Care Quality Commission, with an Outstanding rating for Caring. Its other key areas — Safe, Effective, Responsive and Well-led — were all rated Good.
What inspectors found
CQC: GoodReport published 16 April 2019 · Last inspected 14 February 2019
Inspectors found that staff are warm, attentive and know the people they support well, building respectful relationships with people, their families and wider support networks. People described the support as very positive and said they receive safe care from familiar staff who arrive when expected and stay for the agreed time. The report says the management team promotes this approach and regularly seeks people's and relatives' views to improve the service.
- Staff are described as caring and attentive, and they respect people's dignity, privacy and independence when giving support.
- Detailed personal histories in care files help staff understand each person as an individual.
- Staff were recruited safely, understand safeguarding, and risks to people are assessed with measures in place to reduce them.
- Staff feel supported, receive regular training and supervision, and the service works effectively with other professionals.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Brook House will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Brook House is backed by a local NHS health network. The nearest A&E is Worcestershire Royal Hospital, 9.5 miles away. The local GP practice is STOURPORT MEDICAL CENTRE, 3.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Kidderminster
Information last reviewed October 2026.
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