Britannia Homecare Limited
Home care agency in Horley, Surrey
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About
Britannia Homecare Limited is a home care agency based in Horley, Surrey, providing care and support in people's own homes. Its care focus is dementia, and it supports people across a range of client groups, including older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse. The agency describes itself as putting time into getting to know each person, shaping care around their individual needs and preferences. It offers packages suited to the amount of care required, whether support is needed for a short period after a setback or over the long term to help someone stay at home. The Care Quality Commission rated the agency Good overall in its 2021 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 13 April 2021 · Last inspected 9 March 2021
Inspectors found that people using this domiciliary care agency described being happy with the service, feeling safe with staff, and finding management easy to reach. The report describes a clearly structured management team that monitors care delivery closely and seeks feedback from people using the service. Staff reported positive views of their training and supervision.
- Management roles are clearly defined, making it easy for staff and people to contact the right person
- Managers are described as proactive, with good oversight of staff and service quality
- Staff gave very positive feedback about working for the provider, including on training and supervision
- Staff were reported to wear protective equipment and wash hands regularly
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Britannia Homecare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Britannia Homecare Limited is backed by a local NHS health network. The nearest A&E is East Surrey Hospital, 3.1 miles away. The local GP practice is MODALITY EAST SURREY MEDICAL PRACTICE, 1.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Horley
Information last reviewed October 2026.
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