Brightside Carers Ltd

Home care agency in Birmingham

Operated by Brightside Carers

CQC GoodDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address14 James Road, Tyseley, Birmingham, B11 2BA

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About

Brightside Carers Ltd is a home care agency that provides care and support in people's own homes. Visits can be arranged for a few hours a day or around the clock, every day of the year. Care is tailored to each person and planned around their individual needs. The agency focuses on dementia care and also supports people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders. Its office is in Birmingham, West Midlands. The Care Quality Commission rated the agency Good overall in its 2019 report, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 18 July 2019 · Last inspected 28 June 2019

Inspectors found that people felt safe with the staff who supported them, and that risks to people had been assessed and were well understood by staff. Staff were described as caring, with people's privacy and dignity respected and their independence encouraged. Support covered medication, meals and access to healthcare, and the service was rated good overall.

Strengths noted
  • Risks to people were assessed, and staff understood how to reduce them.
  • People said staff were caring, and their privacy and dignity were respected.
  • Care was tailored to each person and provided by regular staff who knew their individual needs well.
  • Concerns raised were acted on promptly, and people, relatives and staff described the service as well managed.
Areas to improve
  • The management team's understanding of the Mental Capacity Act 2005 needs to improve so that its principles are applied consistently.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Physical disabilities
Sensory impairment
Substance misuse

What's nearby

GP surgery800 m
Hospital1.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Brightside Carers Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Brightside Carers Ltd is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 1.5 miles away. The local GP practice is AUBREY ROAD MEDICAL CENTRE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Heartlands Hospital · 1.5 mi
Nearest GP · CQC Good
AUBREY ROAD MEDICAL CENTRE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Brightside Carers

Brightside Carers Ltd is one of 2 services run by Brightside Carers on AskBart. See how the group's services are rated and where it operates.

See all 2 Brightside Carers listings →

Information last reviewed October 2026.

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