Bracken House

Residential care home in Burntwood, Staffordshire

Operated by Nexxus Trading Services

CQC Requires improvement34 bedsDementiaResidential
AddressBracken House Residential Home, Bracken Close, Burntwood, WS7 9BD
Beds34

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About

Bracken House is a 34-bed care home in Burntwood, Staffordshire. The home provides residential care and is registered to support older people and those with dementia-related conditions.

The Care Quality Commission inspected Bracken House in 2023 and rated it Requires Improvement overall. The home was rated Good for safety, caring and responsiveness, but rated Requires Improvement for effectiveness and leadership.

What inspectors found

CQC: Requires improvement

Report published 13 December 2023 · Last inspected 23 October 2023

Inspectors found the home was generally kept clean and that people and their relatives felt people were safe. Staff were described as trained in safeguarding and able to follow individual risk plans, with morale reported to have improved. People were encouraged to make their own choices, and staff used the least restrictive approach possible.

Strengths noted
  • Routine cleaning arrangements helped keep the building tidy.
  • Staff were trained in safeguarding and could explain how to protect people.
  • Medicines were given safely, with guidance for as-needed doses, and steps were taken after errors to prevent repeats.
  • Management were open when things went wrong and looked for ways to learn and improve.
Areas to improve
  • Some stained carpets were not cleaned properly because a broken carpet cleaner was not replaced quickly enough.
  • Mental capacity decision-specific assessments were not always recorded when they were needed.
  • Actions to address environmental risks found in the provider's own audits were not always taken far enough.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Learning disabilities
Physical disabilities

Facilities

Communal Lounge
Dining Area
Gardens
Wheelchair Access

What's nearby

GP surgery800 m
A&E: Manor Hospital7.8 miles
Pub or bar300 m
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAmple
  • TakeawaysSparse

Local crime statistics

89 recorded crimes in the local area (July 2026)

Top categories:

Violent crime36%
Anti-social behaviour27%
Public order9%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Staffordshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Staffordshire pays care homes.
YearCouncil rate (per week)
2024£898
2025£941

What Staffordshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Bracken House is backed by a local NHS health network. The nearest A&E is Manor Hospital, 7.8 miles away. The local GP practice is DARWIN MEDICAL PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Manor Hospital · 7.8 mi
Nearest GP · CQC Good
DARWIN MEDICAL PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Burntwood

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Burntwood Be A Friend

Reduce the amount of food going into landfill whilst at the same time trying to combat food poverty within our local community.Reduce isolation/loneliness by promoting positive mental health &…

1.4 miles away · Source: Charity Commission (1200409)
Charity

Landywood and District Voluntary Help Centre

Community transport scheme - taking people to doctors, hospital, shopping & social clubs. Luncheon clubs for local socially isolated. Special needs club. Drop in coffee shop.

4.4 miles away · Source: Charity Commission (508946)
Charity

Walsall Community Transport Limited

Our objectives are for the advancement of education and relief of poverty, sickness, old age and distress through the provision of transport, advice and assistance. Our main purpose is social care…

5.0 miles away · Source: Charity Commission (1044133)
Charity

Carers Advice & Resource Establishment, Sandwell (Cares)

**in liquidation**cares provides information, advice, help and support to unpaid family carers in sandwell. we offer information & advice, carer support, adult guidance & lifelong learning, work…

5.3 miles away · Source: Charity Commission (1134409)
Charity

Rugeley District Stroke Club

Craft activities, speakers, outings to places of interest, exercise, quizzes, entertainment.Provides support and information to those affected by Stroke.Meets weekly in Rugeley

6.2 miles away · Source: Charity Commission (519051)

Part of Nexxus Trading Services

Bracken House is one of 9 homes run by Nexxus Trading Services on AskBart. See how the group's homes are rated and where it operates.

See all 9 Nexxus Trading Services listings →

Information last reviewed October 2026.

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