Bolingo Care Birmingham Branch

Home care agency in Birmingham

CQC GoodDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address6 Vine Terrace, High Street, Harborne, Birmingham, B17 9PU

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About

Bolingo Care Birmingham Branch is a home care agency providing domiciliary care, so support is delivered in people's own homes. Its care focus is dementia, and it also supports older people aged 65 and over, adults with physical disabilities and people with mental health needs. The branch is based in Birmingham, West Midlands. Its caregivers are described as professionally trained, and its care aims to help clients stay independent and take an active part in daily life.

The Care Quality Commission rated the agency Good overall in its 2023 report, with Good ratings for the safe, effective, caring and responsive key questions. The well-led key question was rated Requires Improvement.

What inspectors found

CQC: Good

Report published 29 November 2023 · Last inspected 27 September 2023

Inspectors found that the registered manager had built systems to oversee the service, though some of these needed improving so that all areas could be monitored and records kept more robustly. Staff were described as feeling supported and involved, and people were able to give feedback about their care. Risks were managed safely, staff were safely recruited and understood safeguarding, and people were supported by trained staff who respected their choices, dignity and privacy.

Strengths noted
  • Staff understood the risks associated with people's care and supported people safely
  • Staff were safely recruited and understood their safeguarding responsibilities
  • People were supported by trained staff who promoted choice, control and their best interests
  • Complaint procedures were in place and people were checked with about any concerns
Areas to improve
  • Some oversight and monitoring systems needed improvement, and record keeping needed to be more robust
  • People's involvement in developing and reviewing their care and support plans could be more clearly recorded and evidenced

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities

What's nearby

GP surgery500 m
Hospital0.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Bolingo Care Birmingham Branch will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Bolingo Care Birmingham Branch is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital Birmingham, 0.8 miles away. The local GP practice is LORDSWOOD HOUSE GROUP MEDICAL PRACTICE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Elizabeth Hospital Birmingham · 0.8 mi
Nearest GP · CQC Good
LORDSWOOD HOUSE GROUP MEDICAL PRACTICE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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