Home care agency
Blackburn with Darwen Reablement Service and Home First Service
Home care agency in Blackburn, Blackburn with Darwen
Blackburn with Darwen Reablement Service and Home First Service
Home care agency in Blackburn, Blackburn with Darwen
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Blackburn with Darwen Reablement Service and Home First Service is a home care agency based in Blackburn, North West England. It provides care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people living with physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse, and eating disorders.
The service was rated Requires Improvement by the Care Quality Commission in 2021. It was rated Good for Effective, Caring and Responsive care, and Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 4 November 2021 · Last inspected 30 September 2021
Inspectors describe a reablement and hospital-discharge home care service in Blackburn with Darwen, supporting 44 people in their own homes. People described staff as knowledgeable, kind and caring, and the service focuses on helping people regain independence, with a reported 55% of reablement users fully regaining it. Staffing levels and timekeeping were mixed, and some people said staff did not always arrive when expected.
- Staff were described as kind and caring, and people said they were well treated.
- Care plans reflect people's preferences and backgrounds, with personalised risk assessments and recorded communication needs.
- Medicines were managed safely, with a focus on supporting people to self-administer where possible.
- Infection prevention and control systems were in place, including for COVID-19, and the service worked well with other agencies.
- Recruitment checks were not always robust, including unexplained employment gaps and references not always sought.
- Not all staff had completed mandatory training, including safeguarding, within the provider's annual timeline, and supervisions were not always completed in full.
- Governance and audits did not always show how findings and people's feedback had led to changes, and people did not know who the registered managers were.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Blackburn with Darwen Reablement Service and Home First Service will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Blackburn with Darwen Reablement Service and Home First Service is backed by a local NHS health network. The nearest A&E is Royal Blackburn Teaching Hospital, 1.4 miles away. The local GP practice is OAKENHURST MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Blackburn
Information last reviewed October 2026.
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