Home care agency
BLACK & WHITE GROUP limited
Home care agency in Gloucester, Gloucestershire
BLACK & WHITE GROUP limited
Home care agency in Gloucester, Gloucestershire
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Black & White Group limited is a home care agency based in Gloucester, Gloucestershire, providing care and support in people's own homes. It supports older people aged 65 and over, as well as younger adults under 65, delivering domiciliary care tailored to individual need.
The agency was rated Good by the Care Quality Commission in 2021, with Good grades across Safe, Effective, Caring and Responsive care. Well-led was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 16 February 2021 · Last inspected 11 January 2021
Inspectors found that people receiving care in their own homes spoke warmly about the staff, who formed a small, steady team and knew them well. People said they felt safe, and care was tailored and responsive to their individual needs. The provider and registered manager were described as committed to good care and open to learning and improving the service.
- People and their relatives praised the caring attitude of staff.
- Small, consistent teams were familiar with each person's needs.
- Support, nutrition and risk assessments were in place and known to staff, and medicines were managed safely.
- People were supported to make choices, using the least restrictive approach, and complaints and feedback were acted on.
- Some quality monitoring systems and internal communication needed further improvement.
- Inspectors found inconsistencies in some records and communication processes and made a recommendation about governance and communication.
- Recording of the decisions to employ staff, after recruitment checks, needed to be strengthened to show they were suitable for the role.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceLimited
- Golf CourseSparse
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — BLACK & WHITE GROUP limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
BLACK & WHITE GROUP limited is backed by a local NHS health network. The nearest A&E is Gloucestershire Royal Hospital, 3.3 miles away. The local GP practice is THE ALNEY PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Gloucester
Information last reviewed October 2026.
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