Aster Healthcare Ltd
Birdscroft Nursing Home
Care home in Ashtead, Surrey
Operated by Aster Healthcare
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About
Birdscroft Nursing Home is a 28-bed nursing home in Ashtead, Surrey, operated by Aster Healthcare Ltd. The home provides 24-hour nursing care and is registered to support residents requiring nursing-level support. It was rated Requires Improvement by the Care Quality Commission in 2023.
The home was inspected across five key areas: Safe and Well-led were rated Requires Improvement, while Effective, Caring and Responsive were all rated Good.
What inspectors found
CQC: Requires improvementReport published 1 September 2023 · Last inspected 17 July 2023
Inspectors found that the home, which supports people with dementia, nursing needs and frailty, has made some improvements since its last inspection but still falls short on oversight. Relatives and residents described staff as caring and respectful, and said there were enough workers, though a reduction in afternoon staffing left less time for social contact. The home remains rated as requiring improvement.
- Residents and relatives describe staff as kind, respectful and mindful of privacy and dignity.
- Staff are trained and supported, and recruitment checks are in place.
- Healthcare professionals say people are referred well, and staff follow their advice to support good health.
- An activities programme was shaped with residents, who are invited to suggest and state their preferences.
- Quality checks did not always identify risks such as infection control and environmental issues, and some care records lack detail on needs and risk management.
- Decisions made in people's best interests were poorly evidenced, and mental capacity assessments were not always recorded, so the inspectors recommended better application of the Mental Capacity Act.
- A reduction from six staff to five in the afternoons meant workers had limited time to spend socially with people.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected July 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysSparse
Local crime statistics
62 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Surrey council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £930 |
| 2025 | £952 |
What Surrey council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Birdscroft Nursing Home is backed by a local NHS health network. The nearest A&E is Epsom Hospital, 2 miles away. The local GP practice is ASHLEA MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Ashtead
Local clubs, charities and support groups that help older residents stay active and connected.
Mid Surrey Dementia Care Trust
We operate the Conservatory Club, attached to Fairfield Centre, Leatherhead, where we run a managed social club for up to 8 people with memory difficulties each day, between 10.00 - 3.00pm, Monday…
Age Concern Epsom & Ewell
To improve the lives of older people in the Borough of Epsom and Ewell. Services include: Information and Advice, Transport to medical appointments, Footclinic, Home Visiting, Befriending, Sunday…
Age UK Sutton
Age UK Sutton offers a comprehensive portfolio of services for people over 50 who reside in the London Borough of Sutton. Services include Home from Hospital, Community Connections - including…
Age Concern Kingston Upon Thames
Practical support to enable older people to live safely and independently in their own homes. Day services; Information and Advice; Community Team; Community Connectors (social prescribing)…
Age Concern Voluntary Association for the Elderly Merstham, Redhill and Reigate
Provide a range of services for older people, including a day centre 4 x weekly, men's shed, befriending service, social outings, alliance with Citizens Advice Service, access to legal advice,…
Friends in St Helier
Support/befriending the over 50s in the St Helier & neighbouring areas of Morden Surrey - coffee mornings and lunch clubs held every Monday, Tuesday, Wednesday & Thursday, 49 weeks a year. We use…
Part of Aster Healthcare
Birdscroft Nursing Home is one of 3 homes run by Aster Healthcare on AskBart. See how the group's homes are rated and where it operates.
More care homes near Ashtead
Information last reviewed October 2026.
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