Home care agency

Bio Luminuex Health Care Ltd

Home care agency in Newham

Bio Luminuex Health Care Ltd

Home care agency in Newham

Operated by Bio Luminuex Health Care

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address283 High Street North, London, E12 6SL
Registered managerRaja Priya Abdul Hadi and Sidra Mahmood

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About

Bio Luminuex Health Care Ltd is a home care agency based in London, England, providing domiciliary care and support delivered in people's own homes. It supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse. The agency was rated Good by the Care Quality Commission in 2022, receiving Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 27 October 2022 · Last inspected 21 September 2022

Inspectors found that people receiving personal care in their own homes felt safe, and that staff arrived on time with no missed calls reported. Care was planned around each person's preferences, consent was sought throughout, and staff were described as respectful, patient and kind. Staff said they liked the atmosphere at work, although the report raises concerns about how complaints were handled.

Strengths noted
  • Staff recruitment followed safe practices, and people were positive about the staff who cared for them.
  • Medicines were managed safely, with staff trained and supported in administering them.
  • Infection control was followed well, with enough personal protective equipment available.
  • The provider audited the service and sought ways to improve it, working with outside organisations to support people.
Areas to improve
  • Complaints were not always responded to in line with the provider's own policy, which people and relatives wanted. The provider acknowledged this and worked with relatives to resolve the complaints.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Bio Luminuex Health Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Bio Luminuex Health Care Ltd is backed by a local NHS health network. The nearest A&E is Newham Hospital, 1.5 miles away. The local GP practice is WORDSWORTH HEALTH CENTRE, 0.1 miles away.

Nearest hospital · A&E
Newham Hospital · 1.5 mi
Nearest GP
WORDSWORTH HEALTH CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Bio Luminuex Health Care

Bio Luminuex Health Care Ltd is one of 2 services run by Bio Luminuex Health Care on AskBart. See how the group's services are rated and where it operates.

See all 2 Bio Luminuex Health Care listings →

Information last reviewed October 2026.

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