BI FLEXI SUPPORT LTD
Home care agency in Leicester, Leicestershire
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Bi Flexi Support Ltd is a home care agency based in Leicester, East Midlands, providing care and support in people's own homes. It describes its approach as building a tailored care package around each client's individual needs, and its care focus is dementia. One service it lists is overnight care, where a carer stays in the client's home through the night to help with any needs that arise.
The agency supports older people aged 65 and over, adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairments or learning disabilities. The Care Quality Commission rated it Good overall in its 2023 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 6 December 2023 · Last inspected 13 November 2023
Inspectors describe a domiciliary care agency in Leicestershire supporting two people with personal care at the time of the visit. Staff are said to be suitably recruited, care plans reflect individual needs, and relatives report respectful, friendly and caring support with good relationships with staff. The report says people were encouraged to stay independent and that quality assurance systems and the registered manager's open approach are in place.
- Relatives were very satisfied with the personal care provided and described staff as caring and friendly.
- Safe recruitment practices ensured only suitable staff worked at the service.
- Care plans set out ways to reduce risks and reflect each person's individual needs.
- Staff respected privacy and supported people to do as much for themselves as they wanted.
- Calls to provide people with personal care were not always on time; the registered manager followed this up.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — BI FLEXI SUPPORT LTD will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
BI FLEXI SUPPORT LTD is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 1.8 miles away. The local GP practice is KINGSWAY SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Leicester
Information last reviewed October 2026.
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