Home care agency
Better Care at Home East
Home care agency in Bournemouth, Bournemouth, Christchurch and Poole
Better Care at Home East
Home care agency in Bournemouth, Bournemouth, Christchurch and Poole
Operated by Better Care at Home
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Better Care at Home East is a home care agency based in Bournemouth, Dorset, providing care and support in people's own homes. It supports older people, younger adults, and those living with dementia, physical disabilities, mental health conditions and sensory impairment. The agency was rated Outstanding by the Care Quality Commission in 2022, with Outstanding grades for Effective, Caring and Responsive care.
What inspectors found
CQC: OutstandingReport published 21 March 2022 · Last inspected 17 November 2021
Inspectors described a strong person-centred culture, with staff showing genuine empathy and sometimes going beyond what was expected of them for people receiving personal care in their own homes. Staff were attentive to changes in people's health and tailored their care closely to individual needs, preferences and wishes.
- Care plans were based on thorough assessments and were highly personalised, with some practical adjustments that supported people's independence.
- Staff were trained to take clinical observations and recognise signs that a person's health was getting worse, so healthcare was accessed quickly.
- End of life care was planned around each person's wishes, enabling a dignified, comfortable death at home, with practical help for families afterwards.
- Leadership was well regarded: the registered manager was described as approachable and supportive, and feedback from people, relatives and staff was acted upon.
- Inspectors found one instance of reliance on an incorrect Disclosure and Barring Service check. The registered manager dealt with this immediately, and inspectors made a recommendation about the service's DBS process.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsSparse
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Better Care at Home East will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Better Care at Home East is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 2.5 miles away. The local GP practice is THE MARINE & OAKRIDGE PARTNERSHIP, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Better Care at Home
Better Care at Home East is one of 2 services run by Better Care at Home on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Bournemouth
Information last reviewed October 2026.
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