Betna Agencies Ltd
Home care agency in Nottingham
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- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Betna Agencies Ltd is a home care agency based in Nottingham, providing care and support in people's own homes across the city. The agency aims to help people stay safe, comfortable and independent where they live, and it has a particular focus on dementia care. It also supports older people, younger adults under 65, and people with physical disabilities, sensory impairments, mental health needs, learning disabilities, substance misuse or eating disorders.
Betna Agencies is registered with and regulated by the Care Quality Commission. It holds an overall rating of Good, published in 2022. Safe, Effective, Caring and Responsive are each rated Good, while Well-led is rated Requires Improvement. The agency describes its support as person-centred, with an emphasis on kindness and respect for each person's dignity.
What inspectors found
CQC: GoodReport published 7 April 2022 · Last inspected 14 February 2022
Inspectors found the service provided care that was friendly, caring and respectful of people's privacy and choices, with staff who knew the people they supported well. Care plans, risk assessments, recruitment, training and staffing levels were judged to meet people's needs. Quality monitoring was still developing, and some record-keeping and audit work was not yet fully robust.
- Staff were described as friendly and caring, and they supported people's independence, dignity and privacy
- People were involved in decisions about their care, and their choices and control over their lives were respected
- Care plans and risk assessments were in place to reduce risks and promote safe care
- Staff received training relevant to people's health and care needs, and recruitment checks were followed
- Some medicines administration records and governance records were not always fully complete
- Some audits needed to be more robust in identifying all shortfalls and driving further improvement
- The provider's policies were comprehensive but were not always fully embedded and followed in practice
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Betna Agencies Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Betna Agencies Ltd is backed by a local NHS health network. The nearest A&E is Queen's Medical Centre, 2.5 miles away. The local GP practice is THE MEDICAL CENTRE - ZULU ROAD, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Nottingham
Information last reviewed October 2026.
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