Home care agency

Best Support Care Ltd

Home care agency in Nottingham, Nottinghamshire

Best Support Care Ltd

Home care agency in Nottingham, Nottinghamshire

CQC Requires improvement
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address106 Victoria Road, Netherfield, Nottingham, NG4 2HH

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About

Best Support Care Ltd is a home care agency based in Nottingham that delivers care and support in people's own homes. It supports older people aged 65 and over, as well as younger adults under 65, helping them with daily activities and personal care within their own homes rather than in a residential setting.

The Care Quality Commission rated Best Support Care Ltd as Requires Improvement in its 2022 inspection. The agency was rated Good for Caring, Responsive and Well-led, though it was rated Requires Improvement for Safe and Effective.

What inspectors found

CQC: Requires improvement

Report published 1 August 2022 · Last inspected 22 June 2022

Inspectors found that care plans were not always kept up to date, and that guidance for staff on managing identified risks was sometimes missing. Medicines were handled safely, staffing levels were sufficient and visits were punctual. Staff were described as kind, respectful and supportive of people's independence, and people and their relatives were involved in care decisions.

Strengths noted
  • Enough staff were available, and people received their support visits on time
  • Medicines were managed safely
  • Staff were kind, caring and promoted people's independence
  • The provider worked with other professionals, and people were supported to make their own choices
Areas to improve
  • Care plans were not always updated regularly, and some information was out of date
  • Staff were not always given guidance on how to reduce identified risks
  • Not all staff had completed every mandatory online training module

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital4.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Best Support Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Best Support Care Ltd is backed by a local NHS health network. The nearest A&E is Queen's Medical Centre, 4.8 miles away. The local GP practice is TRENTSIDE MEDICAL GROUP, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen's Medical Centre · 4.8 mi
Nearest GP · CQC Good
TRENTSIDE MEDICAL GROUP · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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