Home care agency

AVH Care

Home care agency in Bideford, Devon

AVH Care

Home care agency in Bideford, Devon

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressOffice 12, The Barns, Farm Road, Caddsdown Industrial Park, Bideford, EX39 3BT

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About

AVH Care is a home care agency based in Bideford, Devon, delivering care and support in people's own homes. The agency supports older people, younger adults and those with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse and eating disorders.

AVH Care was rated Good by the Care Quality Commission in 2019. The agency was rated Good for safe, caring and responsive care, and Requires Improvement for effective practice and leadership.

What inspectors found

CQC: Good

Report published 31 July 2019 · Last inspected 5 July 2019

Inspectors found that people using this small domiciliary agency were highly satisfied, describing the staff as compassionate and punctual. Because the same few staff deliver every care package, care is consistent and staff know each person's needs well. Care plans and risk assessments have been improved and now describe health conditions and how to support people, and the service has worked with other health professionals on risks people choose to take at home.

Strengths noted
  • People and relatives reported high satisfaction with the care and support provided
  • Care is consistent because the registered manager and provider take part in every care package, so staff know people well
  • Care plans and risk assessments were improved and are now more person-centred, supporting safe care
  • People are supported to have choice and control, in the least restrictive way and in their best interests
Areas to improve
  • Some key staff training is still in progress, which has been hard to schedule in such a small team
  • It is too early to tell whether the new quality audit processes, such as those for medicines management, are fully embedded and can be sustained
  • Inspectors could not yet judge whether the systems will hold up if the service takes on more people

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery1.2 miles
Hospital9.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — AVH Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

AVH Care is backed by a local NHS health network. The nearest A&E is North Devon District Hospital, 9.9 miles away. The local GP practice is BIDEFORD MEDICAL CENTRE, 1.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
North Devon District Hospital · 9.9 mi
Nearest GP · CQC Good
BIDEFORD MEDICAL CENTRE · 1.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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