Home care agency
Avelo Care
Home care agency in Ramsgate, Kent
Avelo Care
Home care agency in Ramsgate, Kent
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Avelo Care is a home care agency, based in Ramsgate, Kent, that provides care and support in people's own homes. It supports adults and older people across Thanet, Herne Bay, Whitstable and nearby areas, and its care focus includes dementia. The agency works with people living with dementia, older people aged 65 and over, younger adults under 65, and people with physical disabilities or sensory impairments. It describes itself as independently owned and operated, and says it puts each client's needs and preferences first, aiming to work with people rather than doing things for them. The Care Quality Commission rates Avelo Care Good overall, with an Outstanding grade for Caring and Good grades for Safe, Effective, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 11 April 2023 · Last inspected 30 January 2023
Inspectors found that people receiving personal care from Avelo Care, a domiciliary agency supporting older and younger adults, including people with dementia and people with physical or sensory disabilities, were treated kindly and with respect. Support was described as reaching beyond agreed care packages, with attention to people's wider wellbeing and choices, and staff were reported to feel well supported and trained. Inspectors described a positive culture, with people, relatives, professionals and staff speaking highly of the service's leadership.
- People and relatives described staff as very kind and respectful, and inspectors noted a compassionate, person-centred approach.
- Support went beyond agreed care packages where needed, with attention to people's wider wellbeing.
- People were encouraged to keep as much control over their lives and independence as possible, and their views were listened to and acted on.
- Staff said they felt supported and received training and supervision, and the provider paid attention to staff wellbeing.
- Some parts of people's care plans needed further development, although staff understood people's needs well; the provider updated the plans during the inspection.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceSparse
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Avelo Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Avelo Care is backed by a local NHS health network. The nearest A&E is Queen Elizabeth The Queen Mother Hospital, 3.4 miles away. The local GP practice is MINSTER SURGERY, 1.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Ramsgate
Information last reviewed October 2026.
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