Authentic & Care Services Ltd

Authentic & Care Services Ltd

Home care agency in Newham

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address38 Woodgrange Road, 1st Floor, Room 3, London, E7 0QH

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About

Authentic & Care Services Ltd is a home care agency based in Newham, London, providing care and support in people's own homes. It supports older people, adults under 65, and people with dementia, physical or sensory impairments, learning disabilities, substance misuse or eating disorders, with a particular focus on dementia.

Its support ranges from domestic tasks that clients find difficult, such as everyday chores, to personal care including help with medication, hygiene, and social interaction and exercise. The Care Quality Commission rates the agency Good overall, with Good ratings across its Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2021.

What inspectors found

CQC: Good

Report published 9 June 2021 · Last inspected 25 May 2021

Inspectors visited this domiciliary care service in London in May 2021, when four people were receiving personal care, and rated it good. Families reported feeling the service was safe, with staff who knew how to spot and report harm, use risk assessments, and follow infection control guidance. Staff were described as well trained, supported and enough in number, with people's care records kept up to date and centred on them.

Strengths noted
  • Relatives said staff were caring and treated people with respect and dignity
  • Staff were recruited safely, trained, and given regular support and supervision
  • People and their families were involved in decisions about their care and were supported to stay as independent as possible
  • Management was described as supportive, with staff feeling well supported by the registered manager

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Authentic & Care Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Authentic & Care Services Ltd is backed by a local NHS health network. The nearest A&E is Newham Hospital, 1.8 miles away. The local GP practice is WOODGRANGE MEDICAL PRACTICE, 0.1 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
Newham Hospital · 1.8 mi
Nearest GP · CQC Outstanding
WOODGRANGE MEDICAL PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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