Ashwell Home Care Services Limited

Home care agency in Malvern, Worcestershire

CQC GoodDementia
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressTroyte House, Sandys Road, Malvern, WR14 1JJ

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About

Ashwell Home Care Services Limited is a home care agency based in Malvern, Worcestershire, providing care and support in people's own homes. Its main care focus is dementia, and it also supports older people aged 65 and over, younger adults under 65, people with physical disabilities and people with sensory impairment.

The Care Quality Commission rates the agency Good overall, with Good ratings across all five key questions: safe, effective, caring, responsive and well-led. That rating was published in 2021.

What inspectors found

CQC: Good

Report published 5 August 2021 · Last inspected 11 June 2021

Inspectors describe a family-run home care agency supporting younger adults and older people, including those living with dementia, physical disabilities and sensory impairments, with 42 people using the service at the time of the visit. Staff are described as caring, compassionate and kind, with consistent workers who know people well and support them to live as full a life as possible. Management is portrayed as well led, with a person-centred culture and feedback that is used to improve the service.

Strengths noted
  • Staff are described as caring, compassionate and kind, and build positive relationships with people and their families.
  • Care is tailored to individual needs, and staff encourage people to achieve good outcomes and live as fully as they can.
  • Management and staff are described as well led, motivated and committed, with feedback from people and relatives being acted upon.
  • Recruitment includes background checks, and staff receive training and ongoing development they say they value.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital6.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Ashwell Home Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Ashwell Home Care Services Limited is backed by a local NHS health network. The nearest A&E is Worcestershire Royal Hospital, 6.9 miles away. The local GP practice is WHITEACRES MEDICAL CENTRE, 0.1 miles away.

Nearest hospital · A&E
Worcestershire Royal Hospital · 6.9 mi
Nearest GP
WHITEACRES MEDICAL CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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