Abbey Total Care Group

Ashbrook Nursing Home

Care home in Romford, Havering

Operated by Abbey Total Care Group

CQC Good70 beds
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address217-219 Chase Cross Road, Collier Row, Romford, RM5 3XS
Beds70

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About

Ashbrook Nursing Home is a 70-bed care home in Romford providing nursing care, dementia support, respite care and palliative care for older people. The home is run by Abbey Total Care Group and has qualified nurses on duty 24 hours a day. It was rated Good by the Care Quality Commission in 2023, with Good ratings for Effective, Caring, Responsive and Well-led care, though Safe care was rated Requires Improvement.

The home supports residents who need help with daily living and personal care. Staff aim to understand individual preferences and routines, and to deliver care with dignity and consistency, working closely with families.

What inspectors found

CQC: Good

Report published 5 September 2023 · Last inspected 26 July 2023

Inspectors found that staff know the people they support well and give caring, respectful care tailored to individual choices and communication needs. The home was reported to have enough staff who are trained and supported, with a positive atmosphere and a management team that people and their relatives feel comfortable approaching. Inspectors noted that some risk assessments need further development so staff have clearer guidance.

Strengths noted
  • Staff know people well and provide caring, respectful support that listens to people's views.
  • Enough staff are in place, recruited safely, and receive professional training and ongoing development.
  • Medicines are managed safely, and systems help protect people from abuse and from the spread of infection.
  • A range of engaging activities is offered, and the home links with local community services to keep people socially involved.
Areas to improve
  • Some risk assessments need further development, with more suitable guidance for staff to help them deliver safe care.
  • Inspectors recommended improving the meal service so people find mealtimes more comfortable and enjoyable.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Major improvement necessary

Food Standards Agency · inspected December 2025

What's nearby

GP surgery800 m
A&E: Queen's Hospital2.4 miles
Pub or bar400 m
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysLimited

Local crime statistics

616 recorded crimes in the local area (April 2026)

Top categories:

Violent crime25%
Anti-social behaviour19%
Shoplifting15%
Public order7%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Havering council pays.

Care fee trajectory

Indicative weekly fee by year, against what Havering pays care homes.
YearCouncil rate (per week)
2024£1,172
2025£1,230

What Havering council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Ashbrook Nursing Home is backed by a local NHS health network. The nearest A&E is Queen's Hospital, 2.4 miles away. The local GP practice is LYNWOOD MEDICAL CENTRE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen's Hospital · 2.4 mi
Nearest GP · CQC Good
LYNWOOD MEDICAL CENTRE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Romford

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age UK Redbridge, Barking and Havering Ltd

Provision of a range of services to older people in and around London Boroughs of Redbridge, Barking & Dagenham and Havering to improve and maintain their quality of life.

4.9 miles away · Source: Charity Commission (1088435)
Charity

Age UK Bexley

To promote the relief of elderly people in and around the London Borough of Bexley.

6.0 miles away · Source: Charity Commission (1088399)
Charity

Brentwood Community Transport

Provide transport options to people who find mainstream public transport difficult to access due to age, disability or geographical isolation. Assist the charitable work of organisations engaged…

6.0 miles away · Source: Charity Commission (1135063)
Charity

The Stroke Club and Befriending Service

To promote and protect the physical and mental health of people who have had strokes and their family and carers in the London borough of Newham through the provision of support, education,…

6.7 miles away · Source: Charity Commission (1137796)
Charity

Stroke Care International

The advancement Of health and saving of lives of elderly and people with disability through training, advice and support both at home and at a designated centre. Organising basic health checks.…

7.3 miles away · Source: Charity Commission (1176508)
Charity

Hibiscus Caribbean Elderly Association

To relieve the aged and unemployed in particular those of Caribbean and African origin in East London by the provision of facilities for recreation or leisure time occupation with the object of…

7.4 miles away · Source: Charity Commission (1050342)

Part of Abbey Total Care Group

Ashbrook Nursing Home is one of 10 homes run by Abbey Total Care Group on AskBart. See how the group's homes are rated and where it operates.

See all 10 Abbey Total Care Group listings →

Information last reviewed October 2026.

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