Home care agency

Arrow Care Services Limited

Home care agency in Devizes, Wiltshire

Arrow Care Services Limited

Home care agency in Devizes, Wiltshire

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressThe Imber, Office 9, Lansdowne House, Long Street, Devizes, SN10 1NJ

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About

Arrow Care Services Limited is a home care agency based in Devizes, Wiltshire, providing care and support in people's own homes. It has a particular focus on dementia care and supports a range of client groups, including people with dementia, older people aged 65 and over, younger adults under 65, people with physical disabilities, people with mental health needs and people with learning disabilities.

The Care Quality Commission rates the agency Good overall, with Good ratings across its Safe, Effective, Caring, Responsive and Well-led key questions. The report was published in 2019.

What inspectors found

CQC: Good

Report published 24 June 2019 · Last inspected 10 May 2019

Inspectors found that people receiving care in their own homes were treated kindly and respectfully, with staff described as compassionate and knowledgeable about each person's needs and routines. Care plans were reviewed regularly with people taking part, and staff encouraged independence and choice. Feedback was very positive, particularly about the skilled mental health support provided.

Strengths noted
  • Staff are described as compassionate and committed to high standards of care, and the management team is praised for leading by example.
  • Care is person-centred, with plans regularly reviewed and changed in consultation with the people using the service.
  • Risks are assessed, recorded and updated, and people are supported to take their medicines safely.
  • Staff are recruited carefully, are well trained and supported, and have good working relationships with health and social care colleagues.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital17.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Arrow Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Arrow Care Services Limited is backed by a local NHS health network. The nearest A&E is The Great Western Hospital, 17.3 miles away. The local GP practice is SOUTHBROOM SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Great Western Hospital · 17.3 mi
Nearest GP · CQC Good
SOUTHBROOM SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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