Home care agency

Arriva Care Services Limited

Home care agency in Gloucester, Gloucestershire

Arriva Care Services Limited

Home care agency in Gloucester, Gloucestershire

CQC Good
NeighbourhoodCultural HubGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address7 St. Albans Road, Gloucester, GL2 5FW

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About

Arriva Care Services Limited is a home care agency based in Gloucester, Gloucestershire, providing care and support in people's own homes. It supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs and learning disabilities.

The agency was rated Good by the Care Quality Commission in 2023, with Good grades awarded across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 12 May 2023 · Last inspected 21 April 2023

Inspectors carried out a focused visit in April 2023 after a concern was raised about people's living environments and staff understanding of the Mental Capacity Act. The report describes care that respects people's choices and privacy, delivered by staff who know the people they support well. No evidence was found that people were at risk of harm, and the service kept its previous good rating.

Strengths noted
  • Staff supported people to make their own decisions and stay independent, using the approach that least restricts them.
  • Risk assessments were in place so staff knew how to support people safely and reduce risks.
  • Staff were described as kind and caring, protecting people's privacy and dignity and responding to individual needs.
  • Managers and senior staff were praised for leading by example, with a staff member noting that managers were available at weekends.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery1.0 miles
Hospital2.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Arriva Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Arriva Care Services Limited is backed by a local NHS health network. The nearest A&E is Gloucestershire Royal Hospital, 2 miles away. The local GP practice is ROSEBANK SURGERY, 1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Gloucestershire Royal Hospital · 2 mi
Nearest GP · CQC Good
ROSEBANK SURGERY · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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