Coate Water Care

Arbory Care Home

Residential care home in Test Valley, Hampshire

Operated by Coate Water Care

CQC Requires improvement60 bedsDementiaResidential
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressLondon Rd, Andover, SP11 6LR
Beds60
Weekly feefrom £1,350 · 2026
En-suite78%
Opened2005
All-inclusiveNo

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About

Arbory Care Home, operated by Coate Water Care, is a 60-bed residential care home located in Test Valley, Hampshire. The home provides residential, respite and dementia care. It is registered with the Care Quality Commission, which rated it as Requires Improvement overall. The CQC found the home's Safe and Effective key questions required improvement, while Caring and Responsive were rated Good. Well-led was rated Inadequate.

Families considering Arbory Care Home should review the full CQC inspection report for detailed findings before making a decision.

Care provided

Dementia
Residential
Respite

Facilities

Activity Room
Cafe or Restaurant
Dining Area
Family Room
Gardens
Lift
Own Furniture Allowed
Private Dining Area
Quiet Area
Terrace Area

Activities

Arts & Crafts
Baking & Cooking
Beer, Cocktails & Wine
Birthday & Holiday Celebrations
Book and Poetry
Dance & Music
Exercise & Fitness
Gardening & Flower Arranging
Hair & Beauty Treatments
Meditation & Yoga

Food hygiene rating

Very good

Food Standards Agency · inspected August 2026

What's nearby

GP surgery1.5 miles
A&E: Royal Hampshire County Hospital11.5 miles
Bus stop50 m
Train station2.5 miles
Shops650 m
Pub or bar1.4 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysLimited

Local crime statistics

1 recorded crimes in the local area (April 2026)

Top categories:

Other crime100%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential carefrom £1,350
Published by the home, captured 2026
Published by the home, captured 2026
Dementia careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Hampshire usually pays £1,245 a week for residential care; families typically top up about £105 a week.

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hampshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Hampshire pays care homes.
YearThis home (per week)Council rate (per week)
2024—£1,203
2025—£1,245
2026£1,350—

What Hampshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Arbory Care Home is backed by a local NHS health network. The nearest A&E is Royal Hampshire County Hospital, 11.5 miles away. The local GP practice is SHEPHERDS SPRING MEDICAL CENTRE, 1.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Hampshire County Hospital · 11.5 mi
Nearest GP · CQC Good
SHEPHERDS SPRING MEDICAL CENTRE · 1.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Test Valley

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Friendship Day Centre, Winterslow

Weekly meetings Tuesday 10am-3pm. Led by organiser supported by volunteers. Transport, coffee, 2 course hot lunch, tea provided. Wide variety of activities, art, craft, music, games, exercises,…

5.3 miles away · Source: Charity Commission (1033079)
Charity

Neighbourcare Andover

Neighbourcare gives assistance to the community in variety of ways: Transport to doctors and hospitals; Shopping; cleaning; gardening; relieving carers; visiting the housebound; sitting service;…

6.4 miles away · Source: Charity Commission (1037052)
Charity

Bourne Valley Day Centre for the Elderly

Offers companionship, help & support to elderly residents of the Bourne Valley and other local areas as the trustees see fit who live alone or with relatives/carers in line with Social Services…

6.8 miles away · Source: Charity Commission (1034491)

Frequently asked questions

What is the location of Arbory?
Arbory is positioned in Andover and is conveniently near to well-liked facilities.
How does the CQC evaluate Arbory?
The Care Quality Commission (CQC) is the body responsible for overseeing health and social care services in England. The current assessment of Arbory indicates that it requires improvement in terms of care quality and safety measures.
What kinds of senior care does Arbory offer?
Arbory provides several types of senior care, including respite, dementia, and residential care.
What is the bed capacity at Arbory?
At present, Arbory can accommodate up to 60 residents.
Who is the proprietor of Arbory?
Coate Water Care is the owner and manager of this care home.
What sort of events and activities does this care home offer?
Arbory offers a wide range of health and wellness activities such as: Celebrations for Birthdays and Holidays, Beer, Cocktails & Wine, and Book and Poetry sessions.
How much does care at Arbory cost?
The cost of care at Arbory can differ based on the specific elderly care needs. The starting price for care at Arbory is £1,350 per week.

For a more accurate estimate tailored to your individual requirements, it is recommended to contact the home directly at 01264 317964.

Part of Coate Water Care

Arbory Care Home is one of 9 homes run by Coate Water Care on AskBart. See how the group's homes are rated and where it operates.

See all 9 Coate Water Care listings →

Information last reviewed October 2026.

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