Home care agency
Apex Prime Care - Newhaven
Home care agency in Newhaven, East Sussex
Cera Care
Apex Prime Care - Newhaven
Home care agency in Newhaven, East Sussex
Operated by Cera Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Do you run Apex Prime Care - Newhaven? Manage this listing free.
About
Apex Prime Care - Newhaven is a home care agency in Newhaven, East Sussex, operated by Cera Care. Drawing on 20 years of experience, it provides care and support in people's own homes, at the times, places and in the way each person prefers. It focuses on people living with dementia and also supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment or learning disabilities.
Each person receives an individual care plan, with the aim of preserving independence and daily routines. Help can include getting dressed and ready for the day, companionship and assistance around the house. The Care Quality Commission rates the agency Good overall (report published 2022). It is rated Good for safe, effective, caring and responsive care, and Requires Improvement for well-led.
What inspectors found
CQC: GoodReport published 1 December 2022 · Last inspected 3 November 2022
Inspectors describe a domiciliary service that gives personal care in people's own homes to a large group of people, including older adults, people living with dementia, people with mental health needs and people with physical disabilities. Staff are familiar with the people they support, and the atmosphere is person-centred, with people encouraged to keep or build their independence. Relatives and health professionals spoke positively about the team.
- People, families and staff gave positive feedback about the registered manager, saying they felt involved and heard.
- Inspectors found people received safe support from familiar staff, and people and relatives felt there were sufficient staff.
- Staff were trained to give medicines, wore suitable protective equipment and followed infection control practice.
- People were supported to make their own choices, with decisions made in their best interests and with the least restrictive approach used.
- Some quality checks, particularly those covering risk assessments and medicines records, were not yet effective enough and need improving.
- Several care plans need more detailed guidance on how to manage risks to people.
- Arrangements for medicines given on an as-needed basis need further consideration.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
Local crime statistics
234 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
What home care costs
Estimated typical UK ranges — Apex Prime Care - Newhaven will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Apex Prime Care - Newhaven is backed by a local NHS health network. The nearest A&E is Royal Sussex County Hospital, 7.5 miles away. The local GP practice is NEWHAVEN MEDICAL CENTRE, 0 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Cera Care
Apex Prime Care - Newhaven is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Newhaven
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Apex Prime Care - Newhaven, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Apex Prime Care - Newhaven?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.