Anglia Care

Anglia Care

Home care agency in Ipswich, Suffolk

CQC Requires improvementDementia
Address5 Beta Terrace, West Road, Masterlord Office Village, Ransomes Europark, Ipswich, IP3 9FE

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About

Anglia Care is a home care agency based in Ipswich, Suffolk, providing care and support in people's own homes. Its stated focus is dementia care, and it also supports older people, younger adults under 65 and people with physical disabilities. The agency offers live-in care for people who need support around the clock at home, along with help with light domestic tasks and more specialist care. It accepts privately funded packages as well as those funded by local authorities and clinical commissioning groups.

The Care Quality Commission rates Anglia Care as Requires Improvement overall, in a report published in 2023. Its key questions are rated Good for effectiveness, caring and responsiveness, and Requires Improvement for safety and well-led.

What inspectors found

CQC: Requires improvement

Report published 17 July 2023 · Last inspected 7 June 2023

Inspectors looked at this domiciliary service, which provides personal care to adults in their own homes, with 109 people receiving personal care at the time of inspection. The report describes a service going through change after recent management changes, where the provider had identified improvements that were not yet fully in place. Inspectors also heard from people and relatives that staff were not always skilled in supporting them the way they needed and preferred.

Strengths noted
  • Systems are in place to reduce the risk of abuse and avoidable harm.
  • Support with medicines is monitored, and action is taken when discrepancies are found.
  • Staff have been trained in infection control, and processes are in place to monitor staff.
  • People are supported to make choices and stay in control of their lives, with the least restrictive approach used where possible.
Areas to improve
  • Systems for monitoring and assessing the service are not yet fully established, and actions taken to address shortfalls in staff practice, recording and feedback are not always documented.
  • Care records need improvement, with inconsistencies and some out-of-date information; a new electronic care planning system is being rolled out and people's care needs are being reviewed.
  • Visit planning needs improvement so that staff have enough time to travel between visits and stay for the planned length of time.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital1.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CourseAmple
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenLimited
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Anglia Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Anglia Care is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 1.7 miles away. The local GP practice is RAVENSWOOD MEDICAL PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Ipswich Hospital · 1.7 mi
Nearest GP · CQC Good
RAVENSWOOD MEDICAL PRACTICE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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