Home care agency
Angelus Homecare - Ashford
Home care agency in Ashford, Kent
Angelus Homecare - Ashford
Home care agency in Ashford, Kent
Operated by South Eastern Solutions
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Angelus Homecare - Ashford is a home care agency based in Ashford, Kent, in the South East of England. It provides care and support in people's own homes, with a particular focus on dementia. The agency supports a range of client groups, including older people aged 65 and over, younger adults under 65, people with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities.
The Care Quality Commission's most recent report, published in 2022, rates the agency Requires Improvement overall. Its caring is rated Good, while safety, effectiveness, responsiveness and leadership are each rated Requires Improvement.
The SOURCE text describes a different provider, Curant Care, so I didn't use its service details or its wording. If you meant to supply Angelus Homecare's own website text, send that and I'll rewrite it from there.
What inspectors found
CQC: Requires improvementReport published 29 December 2022 · Last inspected 14 November 2022
Inspectors describe a domiciliary service in Ashford that supports younger adults with physical disabilities and older adults with personal care such as hygiene and eating. Family views were mixed, with some praising caring, safe support from staff and others reporting late or unannounced missed visits and rushed calls. Inspectors found that staff know people's needs and preferences well and that people are involved in planning their care.
- Staff are described as knowing people's needs and preferences well
- People and relatives say they were involved in care planning
- Staff have completed infection prevention and control training and have access to enough protective equipment
- People and relatives know how to make complaints, and some say changes followed their concerns
- Risk assessments and medicines records were not always complete or up to date, so staff lacked some information needed for safe care
- Staffing was not always sufficient to meet assessed needs, with erratic call times, lateness and shortened visits reported
- Some staff did not always wear protective equipment, and additional training for certain health needs was not evidenced
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Angelus Homecare - Ashford will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Angelus Homecare - Ashford is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 2 miles away. The local GP practice is SYDENHAM HOUSE MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of South Eastern Solutions
Angelus Homecare - Ashford is one of 2 services run by South Eastern Solutions on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Ashford
Information last reviewed October 2026.
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