Amber Healthcare Services Ltd

Amber Healthcare Services Ltd

Home care agency in Waltham Forest

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address165 Sansom Road, London, E11 3HG

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About

Amber Healthcare Services Ltd is a home care agency that provides specialist care and support in people's own homes. It is based in Waltham Forest, Greater London, and supports adults and children with physical disabilities, as well as people living with dementia. Its experienced management team and trained staff provide physical support alongside attention to each person's psychological, intellectual, emotional and spiritual needs, with the individual's wellbeing at the centre of their care. Support can be arranged hourly, as sleep-in or awake-night cover, or on a live-in basis, and short-term contracts allow people to recover at home. The Care Quality Commission rates the agency Good overall, with each of its key questions also rated Good in a report published in 2019.

What inspectors found

CQC: Good

Report published 2 January 2019 · Last inspected 25 October 2018

Inspectors found that staff knew the people they supported well, and relatives and health professionals described them as kind, patient and willing to go beyond their basic duties. Care was planned around individual routines, communication needs and preferences, and staff received training and supervision. The registered manager was described as approachable and regularly sought feedback from people and their families.

Strengths noted
  • Staff were trained in safeguarding, understood risks, and used protective equipment, and risk assessments gave clear guidance on managing risks.
  • Relatives and health professionals described staff as caring, respectful of people's dignity, and willing to do more than was required.
  • Care plans were individual to each person, covering communication aids, daily routines, and cultural and religious needs.
  • Recruitment checks had improved since the last inspection, with staff references now present in the records inspectors checked.
Areas to improve
  • Records of as-and-when medicines did not always follow the correct protocol, and inspectors recommended the service review current guidance on this.
  • Not all staff had received an appraisal that year, with appraisals scheduled for later that month.
  • Record keeping, recruitment and policy updates remained items on the service's improvement plan.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Physical disabilities

What's nearby

GP surgery300 m
Hospital1.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Amber Healthcare Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Amber Healthcare Services Ltd is backed by a local NHS health network. The nearest A&E is Whipps Cross Hospital, 1.3 miles away. The local GP practice is HARROW ROAD GP CENTRE, 0.2 miles away.

Nearest hospital · A&E
Whipps Cross Hospital · 1.3 mi
Nearest GP
HARROW ROAD GP CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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