Home care agency

All About U Care Services Ltd

Home care agency in Chelmsford, Essex

All About U Care Services Ltd

Home care agency in Chelmsford, Essex

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressHolly House, 220-224 New London Road, Chelmsford, CM2 9AE

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About

All About U Care Services Ltd is a home care agency based in Chelmsford, Essex, delivering care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and those living with dementia. It was rated Good by the Care Quality Commission in 2023, with Good ratings for safety, effectiveness, caring and responsiveness.

The agency's Well-led key question was rated Requires Improvement. All About U Care Services Ltd supports people with a range of care needs within their own homes in the East of England.

What inspectors found

CQC: Good

Report published 6 July 2023 · Last inspected 5 May 2023

Inspectors found that this domiciliary agency supports one long-standing person in their own home, and that their care was tailored to them and considered safe. Staff were described as knowing the person well and speaking with them kindly, and the small team kept open communication going with the person's family and outside professionals. The report notes improvements since the last inspection, and the overall rating has risen to good.

Strengths noted
  • A small, familiar team understands the person's needs and supports them in a kind, compassionate way.
  • Communication across the service is open, and the person's relative and external professionals are well involved.
  • Inspectors found enough staff to meet needs, staff who understand how to protect the person from abuse, and medicines given as prescribed.
  • Quality checks introduced since the last inspection are practical and support safe care.
Areas to improve
  • No registered manager has been in place since 2021, which inspectors linked to the provider's limited understanding of their regulatory responsibilities; the provider is applying to become registered manager.
  • Quality checks and training programmes are limited to the needs of the one person supported and need to be broadened.
  • Written risk assessments and care planning have room to improve, although inspectors found this had minimal impact on the person.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital3.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — All About U Care Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

All About U Care Services Ltd is backed by a local NHS health network. The nearest A&E is Broomfield Hospital, 3.6 miles away. The local GP practice is WHITLEY HOUSE SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Broomfield Hospital · 3.6 mi
Nearest GP · CQC Good
WHITLEY HOUSE SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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